Grand Hotel Bellevue

“Wonderful hotel In a great location”

This hotel is a gem. Located right on the square so access to the old town is right on the doorstep. The hotel rooms are big ,comfortable and the bed is super comfy. The bathroom had a shower and separate bath with shower overhead which is great if 2 people want to get ready in the morning at the... more

This hotel is a gem. Located right on the square so access to the old town is right on the doorstep. The hotel rooms are big ,comfortable and the bed is super comfy. The bathroom had a shower and separate bath with shower overhead which is great if 2 people want to get ready in the morning at the same time. The toilet is located in a separate area and could be a little snug for someone with a larger frame but wasn't an issue for me. The toiletries in the bathroom were the white company and smelt lovely. The tea and coffee facilities were good. My only issue with the room was that the air-conditioning wasn't working and I prefer to sleep in a cold bedroom. The staff at the hotel are friendly and welcoming, Fabian the bar tender went above and beyond in trying to help find us a restaurant to eat in one evening. Breakfast is a mix of a hot and cold buffet and although the choices aren't huge it is of good quality and you can always find something to enjoy in the morning.

less

“Pleasant stay”

Room was clean and comfortable. Hotel was undergoing renovation so the taped down carpet on stairs and in corridors is a trip hazard.

“Lovely hotel but be aware of building works”

Lovely hotel in the art deco style, ideal location in the centre of Old Town in Lille and everything within walking distance. Friendly and polite staff. Beautiful breakfast! However, be aware of building works currently happening in the hotel, with scaffolding out the front. We were there from 13... more

Lovely hotel in the art deco style, ideal location in the centre of Old Town in Lille and everything within walking distance. Friendly and polite staff. Beautiful breakfast! However, be aware of building works currently happening in the hotel, with scaffolding out the front. We were there from 13 - 19th June and heard very loud drilling and banging most days, it wasn't very relaxing and we weren't notified beforehand. If like us you like to relax back at your hotel after walking round town or visiting a museum, I'd suggest looking elsewhere until the refurbishment is complete. The fact is it doesn't feel at all relaxing if you're staying in a building site.

less

“Great location but service could be better....”

Great location but... On arrival we checked in quickly and were given our room key. On opening the door, it was clear that the room was still occupied! Belongings in a suitcase on the bed. We scurried out. This made me very concerned about how they secure their keys and their basic security chec... more

Great location but... On arrival we checked in quickly and were given our room key. On opening the door, it was clear that the room was still occupied! Belongings in a suitcase on the bed. We scurried out. This made me very concerned about how they secure their keys and their basic security checks. Front desk seemed very surprised and we had a drink in their bar while they found us another room. It would have been good to have had an apology/update - it took about 30mins for them to find us another room. Rooms: Good size, clean, comfy beds. Very incongruous decor! Eclectic mix of uber-modern and very traditional - clear plastic chair and Louis IV style chest of drawers and desk. Very little hanging space - we were able to hang up 2 jackets. No mini-bar/fridge, TV had no connection so we couldn't use it. I told Front Desk about the TV, and they said "they would try to look at it" - which didn't fill me with confidence - and I was right - TV was not fixed. Breakfast - I wish I hadn't pre-paid as there wasn't much left when we arrived shortly after 10am - breakfast is served until 1030. Coffee is from a machine. We didn't bother on subsequent days. There is quite a bit of refurbishment going on in the hotel - so the entrance is all under scaffold; the refurbed lobby looks great and gives me hope that the rest of the hotel will be decorated to a similar standard. We were on the 4th floor - and there was a lot of building noise from above on the Monday morning - thankfully it was quiet over the weekend - apart from the noise of what sounded like a herd of elephants running about. On Sunday afternoon we got caught in a sudden thunderstorm with incredibly heavy rain - so we dashed back into the Hotel hoping to get a refreshment from the Lobby bar. We were stunned to be told it was closed. It's a 4 star hotel and there was nowhere at all on a Sunday afternoon to get a drink!! The good things - it's a perfect location to explore the old town, and a hop and skip to the nearest metro point. Our room was pleasant, very clean, comfortable beds and pillows and lots of USB points :) White Company toiletries in the bathroom. Fluffy towels. We were advised to park a short walk away in Nouveau Siècle - EFFIA, which was very convenient and easy to book and pre-pay online.

less