Mercure Carcassonne La Cite Hotel

“Close to Le Cite”

Well appointed comfortable room with separate shower in bathroom with separate toilet. Robes and slippers provided and windows onto pool area. Very close to the tourist attraction of le Cité as well as restaurants and cafes close to the old bridge into the new town. Staff very helpful and great bre… more

Well appointed comfortable room with separate shower in bathroom with separate toilet. Robes and slippers provided and windows onto pool area. Very close to the tourist attraction of le Cité as well as restaurants and cafes close to the old bridge into the new town. Staff very helpful and great breakfasts and dining options. Outdoor terrace and pool.

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“Great location; large comfortable rooms”

Excellent location very close to the walled city and with easy included parking. Easy check-in in an attractive lobby. Well appointed comfortable rooms complete with slippers and robes. Openable Windows, comfortable bed and pillows. However in our room, and especially in our bathroom, the lighting … more

Excellent location very close to the walled city and with easy included parking. Easy check-in in an attractive lobby. Well appointed comfortable rooms complete with slippers and robes. Openable Windows, comfortable bed and pillows. However in our room, and especially in our bathroom, the lighting was poor and needs improvement. Also shower controls were confusing and a lack of grab bars makes showering dangerous. That said , the shower/tub design seems normal based on the many hotels we’ve stayed in in much of Europe. (I just don't understand the half-door separating the shower/tub from the bathroom.) Also no easy access to soap dispenser from seated position in tub. Restaurant pretty good for dinner. We didn’t have their breakfast. It was raining lightly during our visit and as such we were disappointed that the hotel did not have umbrellas to loan.

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“Good Location”

Good location for La Cite. Hotel rooms are small adequate but very dark. Visited with a group (Riveria). Good WiFi. Breakfast was poor. Had to keep asking for the staff to refill fruit, coffee machine, milk etc Lots of groups use this hotel so if you are down just after they have departed be prep… more

Good location for La Cite. Hotel rooms are small adequate but very dark. Visited with a group (Riveria). Good WiFi. Breakfast was poor. Had to keep asking for the staff to refill fruit, coffee machine, milk etc Lots of groups use this hotel so if you are down just after they have departed be prepared to ask for tables to be cleared. We only ate here once and this was a pre ordered meal which was ok. Large secure parking. Outdoor terrace and pool which we did not use.

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“Good location”

Good location. Staff have attitude. Rooms not ready when we arrived, although they had been told an hour previously that we were on our way. I was told to help myself to a drink from the fridge in the room, because of the hour wait .nice thought until I found out the fridge contents were free. Roo… more

Good location. Staff have attitude. Rooms not ready when we arrived, although they had been told an hour previously that we were on our way. I was told to help myself to a drink from the fridge in the room, because of the hour wait .nice thought until I found out the fridge contents were free. Rooms were comfortable. Breakfast was ok.

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