Hotel Kamp

“Needed reno in progress”

This was my second stay and I like the old world charm and unbeatable location very much. Rooms are definitely tired and a big renovation is in process. I heard only occasional noise, but my room faced toward the construction and I was uncomfortable with the fact there were workmen with direct vi... more

This was my second stay and I like the old world charm and unbeatable location very much. Rooms are definitely tired and a big renovation is in process. I heard only occasional noise, but my room faced toward the construction and I was uncomfortable with the fact there were workmen with direct views into my room. One morning I opened the drapes and a man was staring right at me. So this was not ideal. Still, the room was very clean and they seem to be trying hard to mitigate the disruption. Breakfast remains very nice in the beautiful room. This was also my second time visiting the spa and it is underwhelming. I expect to pay a premium for a hotel spa, but the technicians need to be better and the spa cleaner (used glasses collected in the waiting area) to justify the price. So despite some issues I do hope to return once the renovation is complete.

less

“You can't go wrong with a Leading Hotel of the World ”

The location is perfect. We took the executive room, but it felt like a mini- suite. The gym was excellent, and the staff were amazing. The breakfast is simple but good, and the Brasserie Kamp was disappointing. We will definitely return to this hotel next time in Helsinki, but will defini... more

The location is perfect. We took the executive room, but it felt like a mini- suite. The gym was excellent, and the staff were amazing. The breakfast is simple but good, and the Brasserie Kamp was disappointing. We will definitely return to this hotel next time in Helsinki, but will definitely have dinner someplace else.

less

“Not a Leading Hotel of the World in my opinion”

This was to have been a special 2 night stay at this “Leading Hotel of the World” for my wife and I and we did all the research ahead of time including consulting the menu for a special dinner at Restaurant Kämp. The hotel itself is very conveniently situated for sightseeing. The check in was s... more

This was to have been a special 2 night stay at this “Leading Hotel of the World” for my wife and I and we did all the research ahead of time including consulting the menu for a special dinner at Restaurant Kämp. The hotel itself is very conveniently situated for sightseeing. The check in was smooth and straight forward and the staff at the hotel reception were efficient and charming. Our Deluxe King room disappointingly looked over an internal courtyard but was otherwise comfortable. The room and bathroom were well appointed although I never understand why a bathroom with bath and separate shower only gets one shower mat but 4 bath towels! The hotel is fairly modern but steeped in old world charm. Unfortunately building works are in progress and we were awoken at 8am sharp to banging, sawing, etc. Our major disappointment though was the dinner at Restaurant Kämp as the menu had changed from the one we saw when we booked. We don’t eat seafood and 2 of the 3 starters were shellfish. The other was Ricotta which is not to everyone’s taste. We asked the server whether it would be possible to start with a half portion of the pasta main course on their menu. She was not sure so we asked to see the Restaurant Manager. It was disappointing that even they are not empowered to make that decision. As there was not much on the menu that we fancied or could eat, we left and went to find an alternative restaurant. We felt their attitude was quite inflexible and unhelpful and certainly belies their self professed Leading Hotel of the World title as I suspect most others would have been far more helpful. In this age when at the premium end at least, the customer is always right, we felt badly let down and we would not consider returning.

less