Hestia Hotel Susi

“A little remote but nice”

We stayed at this hotel for two nights as part of a tour! The hotel is on the outskirts of Tallinn in an area that is largely industrial, it is a little remote but there is a small retail park with a Coop supermarket about 10min walk away and a St George’s monument across the road from the hotel. T… more

We stayed at this hotel for two nights as part of a tour! The hotel is on the outskirts of Tallinn in an area that is largely industrial, it is a little remote but there is a small retail park with a Coop supermarket about 10min walk away and a St George’s monument across the road from the hotel. The hotel itself is bright and appears to have recently been extended and modernised! We were in room 506 and there is a glass lift running to all floors but can be a bit slow! It is worth noting that the doors open outwards at this hotel! The room was bright and modern and had air conditioning although the actual unit was badly placed as rather than blowing cold air into the room it was placed in the little corridor between the main room and the door, sadly this rendered the air conditioning rather ineffective! The beds were very comfortable and there was a fridge there that was very welcome! The only gripe with the room was the glasses provided were filthy and could not be used! The bathroom had a shower but nowhere to put anything besides a wonky soap dish that things fell out of and the floor! The restaurant was on the ground floor and the food was of good quality for all our meals, the breakfast was a buffet style breakfast with a somewhat interesting selection of food but pleasant none the less! The staff were mostly pleasant and friendly, there was one waitress who refused to smile or acknowledge you! This was a nice hotel and although some way out of Tallinn there are bus stops outside the hotel! Would stay here again!

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“A good hotel on the edge of town”

It is a 3-star hotel located 2 km from Tallinn International Airport and only 12 minutes drive from Tallinn's old town. We used tram and paid 2 euros for a one-way ticket. It offers spacious rooms with free Wi-Fi access . All rooms are air conditioned and have satellite TV and a bathroom with a hai… more

It is a 3-star hotel located 2 km from Tallinn International Airport and only 12 minutes drive from Tallinn's old town. We used tram and paid 2 euros for a one-way ticket. It offers spacious rooms with free Wi-Fi access . All rooms are air conditioned and have satellite TV and a bathroom with a hairdryer. A varied Swedish breakfast buffet is served each morning at the hotel restaurant, which offers international and Estonian dishes. The positive impression of the hotel was spoiled by the unfriendliness person at the reception. I have asked for help because we could not open the door of our room with in-room card. The lady claimed, quite aggressive and unkind, that I did not speak the truth and on my insistence she hardly agreed to check the card (decode) and climb up to our room to help us open the door. The same problem appeared tomorrow as well. Although I immediately explained to Ms Margit (her name was on a label she wore on a blouse) that she should be much more kind as staff should be available to guests not vice versa, I’m sure it would be more useful if one of her bosses explained to this lady, once again, what her task was and how it should be done in the best way.

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