Palm Royale Resort – Soma Bay

“A wonderful place that is close to heaven”

Went there for a lovely long holiday from the 25.09.2024 until 14.10.2024. Had a warm welcoming and everything worked perfectly. The beach boys cleaned the beach every morning so everything was really tidy. The food was delicious and the great variety didn’t have any side effects on us like the rev… more

Went there for a lovely long holiday from the 25.09.2024 until 14.10.2024. Had a warm welcoming and everything worked perfectly. The beach boys cleaned the beach every morning so everything was really tidy. The food was delicious and the great variety didn’t have any side effects on us like the revenge of the pharao. Since two days before our arrival the General Manager had changed. Now a flying dutchmen named Mr. Sander Ackerman‘s had taken over as a GM and we were glad because he had already changed some things back to the way they used to be and that was very good. For example: the mini disco is back outside and not far away behind the hotel in a hot big room. Also the loudness of the music was moderate und suitable for kids. At other hotels we experienced the DJ revving the sound up to the max which was way too loud. The handsome waiter Sayed always served our right drinks without us ordering after a couple of days and said he wasn’t superman but we believe he is :-) In the evening our favourite restaurant was the Asian Delights which we visited frequently. Mr. „WOW“ Captain Hegazi with his polished head was always in a good mood and presented the great dinner with passion. The supervisor there is called Mr. Nishantha with bollywood English and he really is a perfectionist so everything was always very fast and smoothe as for the great service in La Terrace which he managed. In the main restaurant Stella we always had lunch and sometimes dinner too. We loved the friendly pasta man Ahmed and also the great new demi chef, I think he was also called Ahmed. He checked that the dishes were never empty and really did his very best to make all the guests happy. He really is a good chef. At the beach Milo and his camel Casanova were really friendly and often passed by for a chat and laugh. In general the egyptian people are really friendly and hardworking. Malak Farag the Food & Beverage Manager was everywhere making sure that things go round. No matter what wish guests had he would always do his best and try to satisfy everyone. Also Cindy from the guest relations was very kind and helped us when we needed her. Last but not least we have to mention Mena Moner our very special friend, with strong muscles and all the kids love him. Even though he works till late at night hecis always in a good mood and you see hom everywhere checking that the Bars are working well. Next year we will definetly be back at our favorite resort.

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“My Paradies”

A wonderful hotel, with a lovely ambience. The room was beautiful, renovated, clean and the staff from A to Z were attentive and courteous. I'll be back

“Excellent first visit.”

Recently returned from here having stayed at the hotel for 2 weeks with friends it takes about 35 minutes to get to the hotel by private transfer. The hotel lobby is very impressive check in was quick we were upgraded to a suite from a sea facing superior room.Our room had all the usual mod cons an… more

Recently returned from here having stayed at the hotel for 2 weeks with friends it takes about 35 minutes to get to the hotel by private transfer. The hotel lobby is very impressive check in was quick we were upgraded to a suite from a sea facing superior room.Our room had all the usual mod cons and was on the fourth floor of the main building with superb views over the large pool area beach and sea the room was large with 2 queen size beds bath robes slippers and a large en suite bathroom and balcony.The room was spotlessly clean as were other public areas of the hotel being critical the room was beginning to look a little tired. The majority of staff encountered during our stay gave exemplary friendly professional service we must mention Taha Ahmed our room attendant he was superb nothing was too much trouble he even changed our bed mattresses after our first night as we found them too hard and decorated our friends room for a birthday.The majority of meals are taken in the main buffet restaurant breakfast was excellent lunch was good however the evening meal in our opinion was only average for our taste but you would never go hungry here. We also ate in all of the speciality restaurants the Asian was our favourite offering excellent food and service. The hotel complex is very large the pool areas gardens and beach are superb with safe swimming and waiter service its well worth doing a 4 hour snorkeling boat trip from the beach on the Butterfly for 25 euros per person this was excellent value.We had a great holiday and will definitely return again thank you to all the staff and management.

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“2nd family”

Non-slip mat in shower necessary to prevent accidents on the very slippy stone shower floor! Beds to high and the welcome fruit consists of 3 green apples ,thanks🤔! Great staff 👍particularly the reception Mr. Zaki and team, Guest relations Mrs Werdin wonderful! But also Miss Amri warmth was amazi… more

Non-slip mat in shower necessary to prevent accidents on the very slippy stone shower floor! Beds to high and the welcome fruit consists of 3 green apples ,thanks🤔! Great staff 👍particularly the reception Mr. Zaki and team, Guest relations Mrs Werdin wonderful! But also Miss Amri warmth was amazing also restaurantmanagement,espacially "Thomas" thanks all for helping! The people made our stay wonderful

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