Pavillon Winter Luxor

“Best hotel in Luxor!!”

Oh wow, this place is stunning 😍. From the time you arrive at reception and greeted by the lovely staff who make you feel very welcome, and such a clean and immaculate reception area. Then onto the room, wow, we had a suite overlooking the pool area. The room was so big with separate seating area … more

Oh wow, this place is stunning 😍. From the time you arrive at reception and greeted by the lovely staff who make you feel very welcome, and such a clean and immaculate reception area. Then onto the room, wow, we had a suite overlooking the pool area. The room was so big with separate seating area and everywhere in the room was so clean and tidy. The bathroom was very big with fresh towels, dressing gown and slippers, we had coffee and tea making facilities and fresh fruit. Also a mini fridge in sitting area. And 2 balconies! AMAZING ROOM, housekeeping staff always making sure everything okay and if you need anything, really lovely staff who make sure you have everything you need and pride themselves on cleanliness and this is evident everywhere in the hotel even around the pool area which is stunning, lots of chairs available and the staff also attentive. Cannot fault this hotel at all! 10/10 throughout! Can't wait to visit again 🇪🇬

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“Very Positive Experience”

We stayed at the Pavillon Winter for 6 nights. Our stay got off to a bad start. On our first night the air conditioning was pumping out warm air (27C) and, as it’s a centralised air conditioning system, the temperature could not be reduced so we had to turn off the air conditioning although it wa… more

We stayed at the Pavillon Winter for 6 nights. Our stay got off to a bad start. On our first night the air conditioning was pumping out warm air (27C) and, as it’s a centralised air conditioning system, the temperature could not be reduced so we had to turn off the air conditioning although it was still too warm for a comfortable night’s sleep. To make matters worse, there was a nearby event (possibly religious) which went on until late and kept us awake due to the excessive noise. Fortunately, matters improved greatly the following day. We were supplied with a good quality fan and this made for more comfortable nights. And there were no further noisy events to disturb our sleep! After the initial problems, our stay proved to be very good. The room itself was a good size, had a fridge, TV, full length mirror, hairdryer, good bathroom products and plentiful supplies of drinking water. The only thing missing were tea and coffee making facilities in the room. The room was kept clean by daily visits. Breakfast is served on the ground floor in a lovely outside area, but there is also an internal seating area. There is a variety of foods plus a chef who will prepare fresh omelettes, fried eggs, etc. The breakfast area did get busy but there were plenty of staff to keep tables clean and make them ready for new arrivals. The grounds of the hotel are really beautiful. There are a wide variety of plants and trees, flamingos, peacocks (although we only ever saw these in pens), hoopoe birds and a wonderful swimming pool area. The pool staff were very efficient and helpful. They were quite proactive in providing towels and moving sun beds. Staff at the poolside café were also good and we ate a few meals there although it was a pity the café closes at 5.00pm. The hotel is attached to the Winter Palace and we visited this grand old building which reeked of history. We ate once in the atmospheric Corniche Restaurant and the food was very good. Prices were quite high for Egypt but were similar to a decent restaurant in the UK, so good value considering the restaurant is in such a famous hotel. We also had a drink in the bar which was also very atmospheric although unfortunately there was a strong smell of cigar smoke which was off-putting. Finally, I should mention the Reception and Room Service staff. They were very helpful especially when my wife had a fall outside of the hotel and required ice several times a day to reduce the swelling on her ankle. They also offered to call a doctor, but this wasn’t necessary, and lent us a wheelchair for use in the hotel grounds. The Pavillon Winter is a wonderful oasis of calm away from the chaos and hassle of Luxor’s streets. The grounds are beautiful and staff are helpful and caring. After an inauspicious start, our stay proved to be really enjoyable and we would happily recommend the hotel. If we ever decided to return to Luxor, we would definitely stay here again.

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“Good hotel but very dated room”

The location of the hotel is very good just by the rive. It only took us 5-10 minutes to walk to the Luxor Temple, and lots of local business. Since the hotel is also connected to and part of the Winter Palace, we got to share the lovely garden and nice pool. We tried room service, which was very g… more

The location of the hotel is very good just by the rive. It only took us 5-10 minutes to walk to the Luxor Temple, and lots of local business. Since the hotel is also connected to and part of the Winter Palace, we got to share the lovely garden and nice pool. We tried room service, which was very good and reasonably priced. But the room was really DATED. Adding the simple and somehow limited food option in breakfast, we couldn't believe this is a property managed by Sofitel, which should all be five star hotels.

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“Very friendly staff”

Wonderful garden. Very friendly staff. Thank you Mustapha for taking us to the spice market and thank you Esraa for the great honeymoon surprise and your everlasting smile. Keep on smiling guys, you’re doing great. Thank you Thank you Thank you