The Lodge Billund

“Good Quality, Kid Friendly”

Very nicely presented hotel. It feels a little more “authentic“ than some of the other more touristic hotels in town. The staff went out of their way to make our two young kids (10 & 7) feel welcomed, providing them with a treasure hunt game when we checked in and a free drink. The room was a dec… more

Very nicely presented hotel. It feels a little more “authentic“ than some of the other more touristic hotels in town. The staff went out of their way to make our two young kids (10 & 7) feel welcomed, providing them with a treasure hunt game when we checked in and a free drink. The room was a decent size and clean and tidy (although the outside sitting area still had food waste from the last guests (in paper bags). The underground and indoors pool is pretty decent, a good size and not too hot or too cold. The gym has some funky equipment, which looks great and is generally in good shape, in short it’s a nice space to work out. The other great thing is the small “Delhi” that the hotel has set up with things to eat and drink, including things like soup, should you find yourself hungry outside of restaurant hours. In short we will be coming back and staying again.

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“Ideal for Legoland visit ”

Nice hotel close Legoland. Just a walk through a to get to the entrance. Our Double room was not too large but just had the right size for a short stay. Whole facility seems not to be too old. Breakfast was perfect, offered a wide variety of choices, even two healthy fruit shots.

“A Very Overpriced Hotel”

I reserved 2 Courtyard Terrace rooms for our family. Two adults and 1 child in each. The picture of a person shows the room is for 4 people, but in the description it states "The room has space for up to five people." I know most European hotels are smaller, so I figured if it says there is space f… more

I reserved 2 Courtyard Terrace rooms for our family. Two adults and 1 child in each. The picture of a person shows the room is for 4 people, but in the description it states "The room has space for up to five people." I know most European hotels are smaller, so I figured if it says there is space for 5 people, we would have plenty of room. We did not. We couldn't even open the sofa bed, because there would be no way we could walk around. Besides the false description, there was no air conditioning. Luckily, there was a small fan that we used for some circulation. To charge $485.00 for this type of room was outrageous. We arrived very late the first day, and we were too tired to argue about having to pay for the rooms in advance. When I reserved online, it was not a cheaper 'pay in advance' price. I have never had to pay in advance for a room. We asked for 3 keys for each room. We didn't realize until we got to the rooms that we had 3 keys for one room and only 2 for the other. The next morning, I asked the receptionist for a third key and was told they only allow 2 keys per room, because people don't return them. I told her we were given 3 keys for one room. She just shook her had and said only 2 keys were allowed. I was so angry, but I just walked away. I did not want to create a scene and the employee was not polite or receptive. At over $400 per night, I think they could afford another key. Also, I think they could afford a toothbrush. Hotels usually have a supply of small items that you might have forgotten. My grandson needed a toothbrush, and, yes, we had to pay for it! The only good thing about the hotel was the breakfast buffet. It was very good and plentiful serving European style and American style foods. It says breakfast is 'included' in the rate. That's the KEY word - "Included". It's not free. It's definitely part of the room price, but there is no choice to reserve a room without an 'included' breakfast. Again, their descriptions are very deceiving. The reception desk was a high top table and you always had to call in the room behind to get someone to help you. We have traveled extensively and stayed at many hotels in the US and Europe and have paid half the price for very nice, comfortable & roomy luxury hotels. I definitely do not recommend staying at this hotel.

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