The Icon Hotel & Lounge

“Cool design place right in the city centre”

This hotel is designed and suited rather for younger travelers (at least in my opinion and for the young at least in spirit and soul ;-)). Modern designs, young and sympathetic staff... And it is located right in the city centre, just coupke of steps from the main square!!

“Cobble Hobble in Prague but worth it.”

A very comfortable hotel in a great location. Really friendly reception staff. The room was lovely and big with a great shower. It was noisy as our room looked into the street and there were bars nearby but that’s not the hotel’s fault. My only gripe is that there were glasses and a decanter in t... more

A very comfortable hotel in a great location. Really friendly reception staff. The room was lovely and big with a great shower. It was noisy as our room looked into the street and there were bars nearby but that’s not the hotel’s fault. My only gripe is that there were glasses and a decanter in the room but no water provided or tea and coffee facilities.

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“Perfect Stay”

A comfortable and quiet room very close to the old town was ideal for a 2 day visit to Prague. Staff were friendly and helpful. The continental breakfast with a made-on-request omelette and cappuccino were perfect for a good start of the day.

“Mixed experience...”

Good • Spacious room, very clean with plenty of closet space. • Superb location. So-So • Breakfast buffet was somewhat minimal, though the food offered was very tasty. Appreciated the made-to-order options, except for the extra charge for espresso. Overall, decent but I've had better. • Shower w... more

Good • Spacious room, very clean with plenty of closet space. • Superb location. So-So • Breakfast buffet was somewhat minimal, though the food offered was very tasty. Appreciated the made-to-order options, except for the extra charge for espresso. Overall, decent but I've had better. • Shower water pressure was low and the bathroom could use more lighting. Bad • The safe, which uses fingerprint recognition, was too high-tech. I often struggled to get it to open. It might be better to stick with the classic safes that use regular buttons. • The attitude of one of the front desk personnel was very frustrating. Every response started with a "no." For example, when we asked for an extra room key (since we were initially given only one), she said, "We can't, we are short on keys." I've never encountered this in any other hotel. We tried again later with a different staff member and received the extra key without any issues. • We booked two rooms, one for our 14.5-year-old daughter, requesting them to be adjacent. However, they placed us on different floors despite having made the reservation a month in advance. Yes, it's a small hotel, but it's not like the Rolling Stones had booked an entire floor; it seemed more like a lack of attention to reservation details. • They did rearrange the rooms the next morning, but the front desk staff member repeatedly reminded us of a "law" requiring at least one adult to stay in the room with our daughter. While I understand this might be their policy (not a law, as far as I know), the constant reminders were unnecessary. We understand the policy; now let us manage our responsibilities without being reminded every time you see us. Overall We left with mixed feelings. While there were positives, the experience could have been much better with improved staff attitudes. In our next visit though, we'll be looking for another place to stay.

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