Mercure Ostrava Center Hotel

“Fantastic Place!!!”

So, we chose this hotel for a business trip based on the existing reviews and were not disappointed. The hotel is in a great location to allow for exploration of the area to be able to eat and drink whilst out and about. It has a great bar and restaurant on site so you dont even need to do that. … more

So, we chose this hotel for a business trip based on the existing reviews and were not disappointed. The hotel is in a great location to allow for exploration of the area to be able to eat and drink whilst out and about. It has a great bar and restaurant on site so you dont even need to do that. When you walk in, you really get a feel that you are somewhere special. The staff are smartly turned out, smiley, friendly and willing to help. They have put a lot of effort into this place, and it feels like a top end hotel. The breakfast selection was excellent, fresh and in abundance. There is something for everyone and lots of it. Very very nice and the staff are all over it. Clearing, cleaning, smiling etc. The room was perfect. I had the best 4 night's sleep and better than my actual bed at home. The room was clean and tidy. The shower was fantastic. A large rain head for above and the option of a handheld if you want to switch. I had a kettle, tea/coffee, water etc which for me is exactly what I want. The gym is small but has enough there to do a good workout. If, however you happen to go into there to do weight training, and there is someone lifting also, you will be very limited unless you want to politely switch between sets but that aside, it's a gym and provides running machines, dumbbells and a multi station etc. The cherry on top was the final morning we had to leave. We would not make the breakfast as we were leaving too early but the hotel prepared us a breakfast box each. That was seriously amazing. It contained a ton of stuff from ready-made roll, pre cut bread, butters, spreads, fruit, water, yoghurt, energy bar etc. I was so so impressed and that was a great touch. I honestly really really liked this place and the employees there need to be proud of what they are doing. Id highly recommend this place.

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“Ostrava on business”

Second time here and wouldn’t stay anywhere else when in Ostrava. Great team, very helpful and keep a spotlessly clean hotel. The bar & restaurant offers a good range of choice and is very reasonably priced. A typical sized gym and sauna area.

“Fine hotel but I wouldn't rave about it”

This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the bed. It was very uncomfortable having t… more

This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the bed. It was very uncomfortable having to sit up and watch the telly. Please provide your guests with 2 pillows each. What let this hotel the most is the noise. You can hear everything outside your room but what is even worse if the thumping that you can hear from upstairs. If anyone is staying in a room above yours you will hear that person all day and all night. Really not cool! Even when someone walks on the corridor outside the thumping can be heard in the room. Hotels should provide tranquillity and a good night sleep. This one definitely lacked it. We got given a free drinks voucher upon check in but the manager failed to tell us the bar is closed and you won't have anywhere to use the voucher.

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