Ensana Hvezda - Imperial

“Perfect relaxation”

An oasis of well-being in the midst of unhappy reality. Wonderful interior, comfortable and spacious apartments, great food (including gluten-free), nice and helpful staff, amazing wellness center. I highly recommend for a relaxing stay.

“Excellent SPA hotel, but...”

I was very impressed by the tastefully furnished rooms and the high quality food service. We had booked halfboard and I have the impression that the food is better now than some years ago. Hotel Hvezda has its own swimming pool. There are bathrobes available in the rooms. The only negative expe... more

I was very impressed by the tastefully furnished rooms and the high quality food service. We had booked halfboard and I have the impression that the food is better now than some years ago. Hotel Hvezda has its own swimming pool. There are bathrobes available in the rooms. The only negative experience I had this time was the outbreak of the terrible war against Ukraine and the refusal of the hotel to block Russian state owned propaganda channels from the hotel's TV offer. Channels like "Rossyja 24" and "Perwy Kanal" continue to be broadcasted in all ENSANA hotels. Yes, there are many Russian tourists staying at the hotel, but I think they should not be exposed to Russian propaganda while they are staying in the Czech Republic. Not in a situation where innocent civilians are killed every day. I hope that ENSANA will send a signal of humanity and solidarity by removing russian state propaganda channels from its TV-offer.

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“Good for families...”

Stayed at the 4* Hvezda for 2 nights following a 5 night stay at the 5* Nove Lanze, so this was bound to bias my view. They are two very different experiences, but I really wouldn't rate the Hvezda at 4* except for the access it gives to facilities in the Centralni and Nove hotels. It is signific... more

Stayed at the 4* Hvezda for 2 nights following a 5 night stay at the 5* Nove Lanze, so this was bound to bias my view. They are two very different experiences, but I really wouldn't rate the Hvezda at 4* except for the access it gives to facilities in the Centralni and Nove hotels. It is significantly cheaper and the rooms more modern. I even got a balcony, but given the weather I didn't use it much. Personally, I prefer the charm of the Nove. This is more of a family hotel. The biggest issue for me was the dining arrangements. The dining room at the Hvezda was very packed and the area where you get your food is relatively small. The tight time restrictions (breakfast 7-10, dinner 6-8) make this a very noisy and unpleasant experience given the intensity of use of the small spaces. Later in these sessions appears a bit better, less kids around and a bit more quiet. Access to the facilities is the same as the other hotels in the group, but the distance to the Roman Baths in the Nove is considerable and I don't think a lot of Hvezda customers make it that far. There is a biggish swimming pool with saunas and steam in the Hvezda, but the pool is very busy and the saunas and steam bath quite small and a bit crowded. Had a couple of treatments included in my package: mineral bath was great, the CO2 bath less so, not very clear what benefit it was and the agressive woman running it when I was there made it worse. This is far better for families than couples or people on their own like myself. If I visit the area again it will only be stay at the Nove... Just not the right place for me.

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