Description
Enjoying a great setting in Cayo Guillermo, this delightful hotel affords guests the perfect location from which to explore the area. The hotel is situated within easy access of a number of the area's most prominent attractions, and guests can enjoy a host of exciting activities nearby. This charming hotel enjoys a traditional style, immersing guests in Cuban culture and heritage. The guest roo... more
- Entertainment
- Entertainment
- TV lounge
- Dartboard
- Games room
- Shops in hotel
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Services
- Kids' club
- Kids´ club
- Room service
- Safe
- Car hire
- Foreign currency exchange
- Wake-up call
- Gardens
- Terraces
- Coffee machine
- Security service
- Barbecue
- Hair dryer
- Bike rental service
- Medical service
- Kids´ playground
- Play area
- Children’s pool
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Children’s pool
- Gym and SPA
- Gym
- Wellness area with massage service
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Very good
Based on 1274 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1274 TripAdvisor reviews
8
803katerinag
13/07/2024
“The best customer service.”
I have one of the best experience in Cuba. Beautiful Yuleimi all ways at the right time at the right spot. The excellent customer service. Joel from reception always with the smile on his face. The Edel from customer service help ass during the 14 days with everything we need. Booking the rest... more
S
Sergiy T
Thornhill, Canada
13/07/2024
“The best experiences”
This hotel is the best,beautiful beach, the food very good , the staff from buffet excellent, joel from reception very nice, thanks to yuleimi always with her beutiful smile , and her good service 😀, all staff are very gentil and nice, promise we will back 😍
N
N4398NYjuanmanuelr
04/07/2024
“Marvellous”
Cuba is not for everybody, if you are capable to understand that is a country where is very hard to get basic things, you will have a wonderful stay at this hotel, the rooms are cozy and clean, beach is wonderful, food was good and enough for us and drinks never stop, we had so much fun, but I th... more
B
B3469REolgav
14/07/2024
“Simple, Comfortable Stay with Courteous Service”
I recently stayed at this hotel and had an excellent experience. The customer service was top-notch, particularly thanks to Edel Morales from costumer service. He was extremely professional and went above and beyond to ensure my stay was enjoyable.
C
Celia C
05/07/2024
“You get what you pay for.”
Starfish is a 3.5 star hotel but with the most welcoming and warming staff, very outdated suites but clean and the beach was gorgeous and clean! The staff is what makes this hotel , especially the entertainment staff. I would like to say a special thanks to Yuri and Leo for making this stay at th... more