Holiday Inn Macau

“Nice stay”

Nice hotel closed to the city center. A few shops nearby for street food, pharmacies and souvenirs. I did not explore a lot on the facilities as I just stayed for one night. The staff are friendly and helpful, allow me to check in the luggage before the check in time. No hotel shuttle is available.

“Badly needs to be renovated and a deep clean of the rooms ”

The Hotel is not to be mistaken with the other Holiday Inn Express which is on the next parallel street. First of all as this hotel doesn't offer a pick up shuttle from the ferry terminal / airport our experience to reach it was not nice. We got scammed, in that we had to pay HK 120 for a 6 km ... more

The Hotel is not to be mistaken with the other Holiday Inn Express which is on the next parallel street. First of all as this hotel doesn't offer a pick up shuttle from the ferry terminal / airport our experience to reach it was not nice. We got scammed, in that we had to pay HK 120 for a 6 km drive by a unmetered taxi from the ferry terminal. Metered taxi were unavailable at the ferry terminal with long queue and no sign of any taxi lining up at the ferry taxi stand ,even though we landed in the middle of the day,We were also told that one could not board the public bus with big luggage. I wish we had consulted the hotel to send us a radio taxi instead . While depoarting we did just that and the hotel organised a radio taxi for us to the Macau airport early in the morning. When we landed our arrival concided with a big bus load of tourists ,which meant the check in procedure got even slower, though they were immediately attended to by another dedicated staff member. This is the first time ever I experienced a long queue for checking into a hotel.The girl who finally attended us did apologise for the delay so no hard feelings. The room given to us was really not very clean with traces of dust on the phone , clock and mould on the bathroom window screen and tiles of the bathroom as well as hair on the carpet. Looks like room cleaning is very perfunctory .The queens size beds were narrow.Room was well stocked with toiletries and tea/ coffee bags etc. Room window view was not great you get to see dilapidated buidlings. Breakfast buffet spread was a good mix of local and western food items though it was the same menu on all days that we stayed. We did avail the set menu for dinner and found the local cuisine we tried tasty.The waiters are courteous and attentive. I would like to mention an extremely helpful hotel bellboy who very patiently in English explained how we could get the bus to Guia Fortress, as we had been declined by many taxis we flagged down outside the hotel. I wish I had noted his name he really went out of his way to guide us.We used the bus to go and walked all the way back as it is not too far from the hotel. Tip: The closeby Starworld hotel shuttle can be used to commute to Cotai strip. All in all the stay was good though the rooms really need to be renovated.If a shuttle is operated it would help.

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