Description
This modern upscale hotel is 2 km from Taipa island and 10 km from Casino Lisboa.The bright, sophisticated rooms feature free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms access a private lounge with complimentary breakfast, evening cocktails and a terrace. Suites add coffeemakers and separate living rooms; some feature kitchens, dining areas and/or private gym/spa areas. Room service is... more
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Excellent
Based on 2150 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2150 TripAdvisor reviews
C
Christian H
07/06/2024
“Best Hotel ever and highly motivated staff!”
The Grand Hyatt Macau is my first choice Hotel in Macau since 14 years. But at my recent stay there, I have to mention that the check in process assisted by Mr. Jack Wu was just beyond excellent. Although I was there too early he managed it to give me a fantastic room and took care on all my wis... more
M
mvonsilva
Perth, Australia
05/06/2024
“10/10 experience”
Our stay at the Grand Hyatt hotel Macau was so magnificent, the customer service went above and beyond our expectation. All the staff were so friendly, helpful and efficient. Special thank you and appreciation to Kent Peng from the Guest Relations Team, Kent has made our experience extra special ... more
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Brett M
Virginia
04/06/2024
“Wonder of Macau”
This is my 6th visit to Macau and it never misses a beat. The Staff at this hotel goes way above any 5 Star hotel I know of. Sabrini is absolutely amazing and a huge asset to the hotel. The Grand Club staff are always great too especially Tina and Peggy.The Grand Club has a great selection of foo... more
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Meilani L
03/06/2024
“NICE AND COMFORTABLE HOTEL”
so lovely for staying at Grand Hyatt Macau, all the staff very helpfull, the room is big, nice and comfortable.
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xybershock
11/05/2024
“Awesome Hotel and Staffs”
Had a great time staying @Grand Hyatt, all the staffs were very helpful, esp. Mr. Sigit. who went out of his way to arrange everything for our trip to HK airport when we checked out.