Holiday Inn Resort Sanya Bay, An Ihg Hotel

“A great getaway place in Sanya Bay”

The Holiday Inn is a great choice for anyone. The hotel is new and the facilities are clean. Some of the advantages of staying here are its proximity to the airport and having a beach front. The beach is clean but it lacks benches and parasols. The waves in this part of the bay are a bit rough and… more

The Holiday Inn is a great choice for anyone. The hotel is new and the facilities are clean. Some of the advantages of staying here are its proximity to the airport and having a beach front. The beach is clean but it lacks benches and parasols. The waves in this part of the bay are a bit rough and a times you have to check out for white jellyfish. The hotel is in average 30 minutes to the city. The most convenient way to get to downtown Sanya is using a DiDi that costs about 30 ¥ to 40 ¥. There are also share bicycles along the way and it is a fun route for cycling lovers. Perhaps the smartest option is to take the bus. Bus 25 and 26 are some of the routes that can take you to the city. 25 is a route to Yalong Bay and 26 will take you to Luhuitou Park. There is also room to improvement at the hotel. Most staff don’t speak English and it makes difficult the communication at a times. The restaurant has a wonderful breakfast buffet. Both Western and Chinese cuisine but the tables don’t have salt and pepper shakers. You can ask for salt and pepper but still it is a bit annoying. There is a very small bar in the lobby but coffee is not available at all times.

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“Still an Outstanding Resort”

I stayed at this hotel over 12 years ago and when I returned in June 2021, it was still in excellent condition! The rooms have been renovated recently and the bed in my room was facing the ocean. Very beautiful!! The pool is one of the best features at this hotel. There are multiple pools and w… more

I stayed at this hotel over 12 years ago and when I returned in June 2021, it was still in excellent condition! The rooms have been renovated recently and the bed in my room was facing the ocean. Very beautiful!! The pool is one of the best features at this hotel. There are multiple pools and waterfalls, which is great for swimming and entertaining children. The beach (across the street) is also clean and easy to access. I would like to give a shoutout to Ian Lan. Ian is a manager at the restaurant and he's so nice and helpful. I had the buffet one night and forgot to get the printed receipt for reimbursement. Several days later, I went to talk to Ian and he said he would get me the receipt as soon as the finance department opened after the Dragon Boat holiday. Ian went above and beyond by not only retrieving a copy of the receipt, but he personally dropped it off at another hotel where I was staying. Honestly, even in higher level of hotels you don't get this kind of service! Thank you Ian! This resort is great for families! If you are looking for a party, I suggest staying in Dadonghai Bay or in the city center.

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“Solid choice for affordable family travel”

The Holiday Inn Sanya did not disappoint. The prices (we used a IHG point redemption) are reasonable for a beachside resort like this. As IHG Platinum members, we were upgraded to a room on a higher floor with ocean view. This turned out to be a very good thing as the other side simply faces other … more

The Holiday Inn Sanya did not disappoint. The prices (we used a IHG point redemption) are reasonable for a beachside resort like this. As IHG Platinum members, we were upgraded to a room on a higher floor with ocean view. This turned out to be a very good thing as the other side simply faces other buildings and the airport. Those are called "Mountain View", but really what window in Sanya doesn't face some mountain? It is a bit far from any shopping or eating, but delivery services do drop off here so that helps. This property did not give us free breakfast with our room, but after a polite request, they did give us a few free breakfasts for part of our stay. This is always appreciated, especially when traveling with children. The truth is when you have the breakfast every day, you don't eat all that much, so the cost to the hotel is minimal. Few guests are actually going to buy the breakfast every day and would likely just order McD's delivery if breakfast isn't included. When we checked in, they told us that there was a free minibar in the room. That was exciting, but then I saw it was literally just one small sprite and one small coke. Better than nothing, but don't expect a 7-11 in your room! The pool and facilities were well maintained and vibrant. The lagoon-style pool was great for adults and kids with plenty of shaded areas. Perhaps a few more lounge chairs would be nice. For those with small children, note that the back gate of the resort opens onto a busy road and is unattended. I appreciated the ease of getting in and out, but a small swing gate might be a little safer. One note for management: as a parent, when I choose a resort, I choose it so I can relax with family. That means I appreciate having activities and things to do around the hotel. Often it is the small things that make all the difference for kids. This property gets it right in some areas, like provided pool toys for free. But other areas such as the video game machines, they charge a fee (not sure about ping pong). The Crowne Plaza nearby has a pool table, but also charges guest by the hour to use it. For a resort, putting in ping pong tables, pool tables, game machines and such for the guest to use for free goes a long way to making the stay extra memorable. Management, do you really need those few coins from an arcade machine? As a parent, it's not about the cost, it's about the hassle of digging out the wallet every time kids want to do an activity. Just build the costs into the room rate and the guest will walk away more satisfied. One of our favorite resorts was the Holiday Inn Penang in Malaysia because they got this aspect right. The property also plays music outside around the pool. Some might like this, but I appreciate the sounds of nature and the ocean- I don't want to hear Kenny G all day. Perhaps this could be turned off or just for short parts of the day? Maybe other guests like this because the public parks nearby do the same thing. All in all, we had a great stay!

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