Description
Facilities: The hotel has 5 lifts and features 390 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities fo… more
Location: The hotel is a convenient 10-minute car ride from the Shanghai-Nanjing Highway, 15 minutes from Suzhou Railway Station and a mere 2-minute walk from the commercial and entertainment districts of the Suzhou New District Business Street. The hotel is situated in the heart of the Suzhou’s new, hi-tech industrial development zone, in the Metropolitan Tower, one of the tallest buildings in Jiangsu Province. Hauai Hai Road is just a 5-minute walk away. Tiger Hill, Hanshan Temple and Suzhou Amusement Land can all be reached easily on the public transport system.
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Terraces
- Sale of tours
- Coffee machine
- Security service
- Hair dryer
- Banquet and event room
- Wedding service
- Postal service
- Cloakroom
- Play area
- Babysitting service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Mini golf
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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Excellent
Based on 9257 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 9257 TripAdvisor reviews
N
noonie
London, United Kingdom
06/04/2024
“A quality hotel”
Charming hotel with usual shangrila staff training, in terms of care and attention. Rooms are well appointed and comfortable, albeit showing their age somewhat. Horizon Lounge is large and high quality with great views. The pool and spa area also very good. Location is decent for most main attracti… more
T
tanwani2021
Singapore
12/10/2023
“Great overnight stay Shangrila Suzhou Hotel”
Lack of proficient English did not stop the lobby front desk and lounge team from striving hard to meet my needs request in having a comfortable stay. Duty Manager was delightful in acceding to my request as out of ordinary which demonstrated how backwards they will go to delight the guest; thank y… more
H
Hsiaofuching
Hsinchu, Taiwan
20/07/2023
“Everying is great during my stay in Hotel”
I hope this message finds you well. I am writing to express my heartfelt gratitude and share my wonderful experience during my recent stay at your esteemed hotel. From the moment I stepped into the enchanting lobby until the day of my departure, every aspect of my visit surpassed my expectations.
W
wendy k
02/06/2023
“Crown jewel of the Shangri-La”
We stayed for 7 nights in a deluxe twin with b/f. We like: 1. the room is spacious, bright & clean. Plus hi-ceiling with nice city view. 2. well equipped: great air- con, auto blow dryer, smart toilet seat, air purifier. 3. Bedding, towels, fragrance are great Shangri-La standards. Upholstery a bi… more
I
IsakaConnor
17/11/2021
“Excellent Experience”
Excellent hotel, great amenities and amazing staff. Very spacious rooms. We visited with our family and hotel staff went out of the way to make us feel comfortable. And Shangri-La staff are well trained. I appreciate Mr. Pingwang Gao who was very professional and supportive. thanks.