Description
Facilities: 24 junior suites, 4 suites, 235 single rooms and 151 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireles… more
Location: Conveniently situated in the heart of Suzhou, the ideal location is a perfect base for exploring the local sights and attractions. The hotel is also only a short ride from the Industrial Park and the New District where manufacturing and technology drive the Suzhou economy. The central Guanqian district, which is good for shopping, and the bars and pubs in Shi quan jie are only a 5-minute drive from the hotel, as is the Suzhou Museum. The nearest park, Panmen Park, is only a 5-minute walk and the Hanshan Temple, Tiger Hill and Pearl Farm are all 10 minutes’ drive away. The train station can be reached in 20 minutes using public transport. A trip to Lake Taihu requires just a 40-minute drive and Shanghai can be reached in only 90 minutes by car.
Meals: Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can dine in 2 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day.
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- Entertainment
- Entertainment for adults
- Pool table
- Games room
- Shops in hotel
- Table tennis
- Parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids´ club
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Security service
- Microwave
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Vending machines
- Wedding service
- Postal service
- Cloakroom
- Kids´ playground
- Play area
- Seasonal outdoor pool
- Heated pool
- Private pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Swimming pools
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Bars
- Bar
- Tea and coffee in common areas
- Activities
- Tennis court
- Mini golf
- Table tennis
- Golf course
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 1417 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Suzhou
Showing 4 featured reviews out of 1417 TripAdvisor reviews
S
Song O
14/11/2024
“Fantastic stay the the Pan Pacific SuZhou”
The Pan Pacific SuZhou is set in a very nice environment with an ancient garden next to it. The hotel is very Instagramable. Having a big convenience store just across the road is an added benefit. The room was big, clean and comfortable. The only inconvenience is the room service is riding on loca… more
H
heinzhuynh
Ho Chi Minh City, Vietnam
02/10/2024
“Huge and impressive”
I love mu stay at this hotel. Just regretted that I should stay for another night to explore and experience the surroundings… Very nice and impressive gate and its decoration . Room is large and had all facility you need. Loved the dinner buffet with a lot of foods and seafood. Free flow of alcohol… more
H
Hans_Staden
Vienna, Austria
24/04/2024
“A gorgeous experience”
We had suite with two balconies in the Pagoda wing. The only drawback I can think of is the very loooong and winding way from the Hotel Lobby to the actual room - which was great: two rooms, a hallway, two toilets, a bath with a shower and huge bathtub (and even special bath salts and a loofah spon… more
J
jesuisenamourez
Kuala Lumpur, Malaysia
22/08/2024
“Not pleasant stay”
To our surprise, our booking got cancelled by their system and we arrived from oversea. We only managed to arrive Suzhou early evening. But didn’t expect them to cancel our rooms and they ended up putting us on a temporary room which seems like it has not been utilise for a while. The amenities are… more
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