Description
Facilities: The hotel has 36 junior suites, 41 suites, 254 single rooms and 127 double rooms, which are located on 23 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows … more
Location: This city conference hotel is conveniently located just a 15 to 20-minute drive from all of the key areas in Suzhou, such as the train station, long distance bus station, city centre, scenic spots, Suzhou Exhibition Hall, museum and others. Guangqian Street and the centre of Shanghai are approximately 8 km from the hotel.
Meals: Various dining options are available, including 3 restaurants, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu.
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- Entertainment
- Casino
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Video games
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Bike rental service
- Medical service
- Vending machines
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Year-round indoor pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Activities
- Tennis court
- Golf course (within 3 km)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Check-in/Check-out
- Check-in: From 2.00 pm to 00:00
- Check-out: From 12.00 pm to 12:00
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 2494 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 2494 TripAdvisor reviews
K
KK1813
Shanghai, China
29/07/2024
“Good staycation option, memorible stay.”
Bring my kid to the hotel for a staycation, and he enjoy it. for me, i really thanks the hotel share their professional and warm service during the stay. It is a good choice to stay here, even it is not the best place in the Jinji Lake area, but this little aged hotel still shows it's Luxury sense… more
2
260rydery
03/12/2021
“Kempinski suzhou, awesome!”
Nice lake view , awesome staffs! I like the vibe of Kempinski Suzhou, everything seems so pleasant and peaceful. All the restaurants are professional and the food are tasty which makes me feel satisfied . You guys are legend!
B
BigSteve85
Essex, United Kingdom
29/07/2024
“Deserves star rating but very isolated”
Deserves its star rating but very isolated at the end of a very long entry road. Due to its positioning is very difficult to get a taxi. Excellent reasonably priced bar area with good selection of drinks and live entertainment. Bar area has private rooms if want a quiet drink.
H
HildaLim
Singapore, Singapore
07/09/2024
“For a 5 star, it's splendid. But location wise, not ideal. ”
It takes at least 30 mins to move to city and around 45 mins to train station. There's no shopping area nearby and impossible to walk out. Needs Didi all the time. Hotel wise - it's overlooking the lake and the views were spectacular. It'll be good for leisure and privacy. Room - was kinda dark… more