Shangri-La Shenzhen

“Executive suite + Horizon Club access worth the money.”

Great location - walking distance to train station and shopping centre. Housekeeping were lovely and did an excellent job. Front desk also very helpful. Our room was excellent and it’s definitely worth getting the suite. Horizon club was a bonus. Highly recommended.

“Old hotel for nostalgia. Dont eat the breakfast.”

A short walk from the Lo Wu border crossing. The hotel is showing its age and is in need for a new upgrade but that’s why it’s cheaper than the other branded hotels. Staff are friendly and helpful. I’d suggest don’t get the breakfast. It’s overpriced for what looks like rancid western food. If you … more

A short walk from the Lo Wu border crossing. The hotel is showing its age and is in need for a new upgrade but that’s why it’s cheaper than the other branded hotels. Staff are friendly and helpful. I’d suggest don’t get the breakfast. It’s overpriced for what looks like rancid western food. If you are halal there is hardly anything you can eat except the salads they pass of for the selection. The eggs are cooked until carbon forms. Western food sits in its own liquid with what looks like botulism floating on the surface. I didn’t know orange juice should be brown…….Shang, you’re letting yourself down here!

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“Got abducted.”

Honestly really good hotel. But I was unfortunately abducted by a Chinese gang and went through all the event if ¨Rush Hour¨but instead of Jackie-Chan it was Genghis Khan. 4/10 experience. I wouldn't recommend going out past 11pm. Otherwise great experience

“Grand Old Lady showing Her age”

I last stayed at the Shangri-La Shenzhen in 2019 just before the pandemic. My wife and I enjoyed the stay much as it is the Shangri-La even though it was a bit dated. We chose to stay again this time. The grand old lady is truly showing her age. The hardware still show its glamours past, but it wou… more

I last stayed at the Shangri-La Shenzhen in 2019 just before the pandemic. My wife and I enjoyed the stay much as it is the Shangri-La even though it was a bit dated. We chose to stay again this time. The grand old lady is truly showing her age. The hardware still show its glamours past, but it would be shadowed by all the new hotels mushrooming up around. The lobby is still nice and grand but it can do with some refreshing up. The room is still comfortable but aged: furniture looks old and out of spec, toilet is functional again can do with good update, the bed is still grand and nice, but the room is COLD with temperature always down at around 18 deg C even though we set it at 24. The coffee house still look modern and nice. We could not access the top restaurant as it opens only for dinner - we tried lunch though... We found the stay still comfortable as its location is excellent - just next to the Luohu Immigration Point next to Hong Kong. We actually took the HK MTR from Kowloon direct to the check-point, went through immigration and walked into Shangri-La. The border checkpoint is also the train station and the subway station so travel within Shenzhen and even out to other cities in China is straight forward. The only inconvenience is the absence of covered walkway from exit to the hotel. One thing I must gave credit to - the counter staff, a Mr Xie, is really a great help. Efficient that make checking in a pleasant experience. He offered too many good advices on travelling around the city, and gave us an excellent alternative to travel to HK International Airport from the hotel. He made our stay a memorable one. Thumbs up to the young Mr Xie.

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