Intercontinental Shenzhen Dameisha Resort, An Ihg Hotel

“大梅沙之旅”

I had an amazing stay at the InterContinental Shenzhen Dameisha Resort. I want to especially highlight the excellent service from Easie from the guest relations team. Right after my booking, she reached out to ask about my room preferences and professionally answered all my questions. Upon arrival,… more

I had an amazing stay at the InterContinental Shenzhen Dameisha Resort. I want to especially highlight the excellent service from Easie from the guest relations team. Right after my booking, she reached out to ask about my room preferences and professionally answered all my questions. Upon arrival, she thoughtfully checked if I needed any additional items, making me feel truly at home. The hotel's attention to detail and customer care exceeded my expectations, and I highly recommend staying here!

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“High-end staycation in SZ”

We went to the executive club of the hotel. There is a big difference from the Intercontinental side ( though it's under the same hotel). This area is more stylish, modern and high-end and of course, the rates here is a little expensive than the Intercon hotel area. It 's a low rise apartment with … more

We went to the executive club of the hotel. There is a big difference from the Intercontinental side ( though it's under the same hotel). This area is more stylish, modern and high-end and of course, the rates here is a little expensive than the Intercon hotel area. It 's a low rise apartment with balcony. Rooms here is much much less than the Intercon area so it's really relaxing, comfortable with high privacy! We join the " Ambassador " program and it can last for 1 year (Paid )+ 1 complimentary to upgrade rooms, early check in & late check out if there's availability . Besides, they will have free tea set for 2 and free happy hour for 2 under this program each day( count on how many nights you stay ) ! This " Ambassador" program is worldwide under IHG group's hotel. The fee is really acceptable! The service here is good but of course, needs more time for improvement! The staffs here are nice and helpful! There's a Chinese and French restaurant here and the breakfast is really amazing! The outdoor swimming pool is an infinity pool and there's an indoor swimming pool as well. For the Gym, 24 hours opened. There is a beautiful beach in front of the hotel . Just 3-5 mins walk from the outdoor swimming pool. There's a water sports centre next to the hotel where you can play many kinds of water sports here! We've been here for a few times but it's the first time that we get out of the hotel and walk to the outdoor outlet mall next to it! We did it this time because it's after typhoon . With no expectation, we had lots of fun and did a very good shopping here! 10-15 mins walking distance which is very acceptable ! Of course, one of the funnest part to stay in hotels in China is to have food delivery from restaurants/ small shops nearby! It is real fun and the price is cheap! Trust me, not many countries can do this! If you stay here, there will be someone like a butler to help you during your stay!

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“A wonderful seaside resort! beautiful rooms and good food”

A beautiful resort in the Eastern Shenzhen. Situated in the beach area and 7 min walk from Subway station. The resort is right next to the beach, and the part of beach is almost private to hotel users so very convenient. There is also a huge swimming pool (with kids section and adult section), … more

A beautiful resort in the Eastern Shenzhen. Situated in the beach area and 7 min walk from Subway station. The resort is right next to the beach, and the part of beach is almost private to hotel users so very convenient. There is also a huge swimming pool (with kids section and adult section), but very generous in size and very nice to swim in. The adult pool is an infinity pool which is great for photo taking. I stayed with my family in the "main building", all rooms are generous in size and all enjoy seaview. There is a newer building called the "Club Wing", rooms are more expensive there , slightly smaller than main building, and some don't have seaview, but it's quieter and newer. So for family travellers, I will definitely recommend the "Main building", for honeymoon couples, Club wing maybe a better choice. I stayed in the open family suite, the room was huge in size (~900 sq ft), the bathroom was big with a beautiful tub. The bed was big and the mattress was very comfy. The hygiene of the hotel was pretty good, except for public male toilets, as many local (men) like to smoke in the males bathroom. The hotel has many staff, all quite friendly and are willing to help. English level was so-so but definitely enough staff to take care of customers. My whole family was very impressed by this hotel and we are looking forward to go again soon! We tried the buffet breakfast and a la carte meals (3 times) at the hotel's main restaurant. Pricing point was definitely high (in Shenzhen standard) but the quality was very good !

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“A Slowly Improving InterContinental Resort…”

Dameisha, a beach getaway spot for residents of Shenzhen and nearby Hong Kong. Located in the Yantian District of Shenzhen, Guangdong Province, the Dameisha beach is a common destination for the elite to settle in or the tourists to getaway from the hustle and bustle of either nearby metropolitan a… more

Dameisha, a beach getaway spot for residents of Shenzhen and nearby Hong Kong. Located in the Yantian District of Shenzhen, Guangdong Province, the Dameisha beach is a common destination for the elite to settle in or the tourists to getaway from the hustle and bustle of either nearby metropolitan areas. Located on the northern tip of Dameisha is the InterContinental Shenzhen Dameisha Resort. Built in 2007, what was once a Sheraton Hotel transformed into an InterContinental in 2011, the resort now caters to many families with children and couples looking to have a luxurious vacation on the beach. Now I was actually here last August to review the resort. Admittedly, the resort was lacking standards that were vindictive of the quality we are meant to see in the InterContinental Brand. However, at the time there was no General Manager, the resort was packed brim with families during the summers, and there was an imminent typhoon storm coming into the resort at the time of my stay. Now I decided to give the resort another chance and to see what the hotel would look like under better circumstances. Therefore, without alerting any of the hotel’s management, I decided to come into the hotel on January 18th to the 19th to review it. Before my arrival the hotel’s guest services office upgraded me to the 1 Bedroom Suite I was in before. That is because I had an IHG One Diamond Ambassador Membership, and the resort somewhat traced my guest records at the resort. Nothing really happened afterwards with the many of the resort’s management staffing changes. Usually there would be the Assistant Operations Manager assisting and communicating with guests, however to my surprise the previous Assistant Operations Manager Freja left the resort. That’s not an issue however, as it was good that the awareness of my arrival would be more discreet. Upon arrival I was checked into the hotel by the Front Desk Supervisor Jory Jiang at the IHG One Rewards Ambassador Desk. Jory made sure I had everything covered to my knowledge from the room to the amenities at the Club InterContinental Lounge. Jory assigned me to the same exact suite as I stayed in back in 2023, which was Suite 551. However, the suite was still in cleaning preparations despite me having to state an exact arrival time during the pre-arrival call and arriving at that approximate time. I was asked to wait for 15 minutes to get access to my suite whilst the room is under cleaning preparations. The 1 King Ocean View Balcony Suite category typically is located on the corners of the wave-shaped main hotel building. It is a 90 SQM/ 945 SQFT space that contains a bedroom, bathroom, living room, and large balcony area. The bedroom contains the king sized bed, a day bed, bedside tables, a modern digital alarm clock/ telephone combination, and a flatscreen TV. This is surrounded by luxurious wooden floors wooden walls, an abstract carpet, and warm practical lights to compliment the colors of the outside beach. The living room contains a couch seating area, a dining space, another TV, and a minibar area. The bathroom holds a freestanding bathtub, shower, toilet, and dual vanity sink. The bathroom is armed with the Byredo Blanche Soap brand. Surrounding the suite from the beach side is an extended balcony that runs down the contours of the building that view the beach and the Club InterContinental building. In the evening, the bed is turned down and a set of eye masks were given. As I said last time, although the suite is progressing with innovative features like lighting controls, USB power ports, and other small details that makes the suite modern; something I was surprised to see was no electrical Japanese toilet, which is something seen in more upscale-priced InterContinental with recent modernized renovations like the InterContinental Shanghai Harbour City Hotel. Keep in mind on the weekends/holidays this suite costs 4,800 RMB ($661) without Club InterContinental access. The hotel doesn’t even have electrical curtains for you to use, which could be an improvement for later on. Again, I found hair strands in both the bathroom amenity cabinet and the coffee table cabinet. It was certainly not a great find given that I has to wait to get the suite cleaned, yet the suite was not thoroughly cleaned. Unhappy about the room change, the housekeeping leader and Duty Manager Erick Pu addressed the issue and got apologized. Erick gave me an upgrade to another suite. This time on the top 12th floor in the resort. It had the same features but a smaller balcony as opposed to the corner balcony. Separate from the hotel’s main building where my suite is located is the Club InterContinental Building. Depending on when you visit, the Club InterContinental Building can be an impressive feat of exclusivity to guests. The significantly more recently constructed executive hotel building is located to the side of the main hotel building. The Club InterContinental building has its own entrance walkway, a front desk, an exclusive swimming pool, a lounge area, The Azure Restaurant, and outdoor lounge area including a golf putting course and a lounge chairs. This time when I visited, I also discovered there is an exclusive gym, indoor swimming pool (closed), a chess room, an indoor event space, and a rooftop patio event space. The luxuriously designed building is also home to a number of executive rooms and suites as mentioned. The Club Lounge Area itself contains marble floors, white concrete walls, and beach inspired practical lights. Luxurious wooden furniture tables, leather seats, and small furniture items like curated plants fill up the beachside Club Building. Afternoon Tea and Happy Hour services are provided by the Club Lounge Staff. Breakfast is provided in The Azure Restaurant, along with an Exclusive Lunch or Dinner service. Afternoon Tea and Happy Hour took a turn of a big improvement since I last visited in August. For Afternoon Tea, improvements included an increase in options for quantity and quality. You can also say that the afternoon tea was more innovative in the sense that creativity took a turn into items such as the Unique Coffee Flan, the small Hot Dog sandwiches, and the cakes provided. I think a way the resort can make the afternoon tea service even better is providing a menu for coffee, tea, and drink options available for afternoon tea service. They did a menu for the alcoholic and non-alcoholic drinks for Happy Hour, they could do that as well for the afternoon tea drinks. Happy Hour improved by the new hot canapés being served to each guest, which was a change from just cold options from the buffet. Furthermore, I was quite happy with the drink service. There’s even multiple options for non-alcoholic drinkers, which was the case for me in particular where you can provide a particular recipe. Hey someone should give Fawn Mo a better contract. As a trainee, she seems eager to make guests happy and joyful, along with other attendants who have also accompanied her in the service during my presence. Now I do have some criticisms for the Club InterContinental Manager M.Q. There wasn’t much engagement with guests from her during my visits to the Club InterContinental. Usually I see the Club InterContinental Managers interact with guests in some sort of way, but the idea that I never saw interaction from her to the guests was perhaps a little odd. I found it quite disappointing, as the manager is usually the backbone of a guest’s customer service impression. Most of the time I see her at the desk and not look at guests when they pass. I think it’s fair to say that I have met many Club InterContinental Supervisors or Assistant Managers from nearby InterContinental hotels that can be a better substitution for this Club InterContinental Manager. I decided to come back to The Azure for breakfast where the restaurant holds the Club InterContinental’s Breakfast Buffet. I had quite a history with The Azure. But just like last time, the options and food quality is far better than Commune. There were options such as Cantonese dim sum, made-to-order Congee, charcuterie, egg options, and other great dishes that is unheard of from the All-Day Dining Restaurant. I felt that the problems that still occur is the ability to maintain heat for dim sum dishes like the spare ribs which I thought were raw because they were cold and looked pink. The breakfast service could use a-la-carte menus that could accompany the a-la-carte options that aren’t easy to find around The Azure. The restaurant is progressively managed by the Food & Beverage Manager Kenneth Hu. I think he’s doing the best he can to improve the restaurant over time to perfection. He will be a great manager up the line! I was told that some of the hotel features in the main building are undergoing renovations. That includes a renovation of the previously outdated Commune Restaurant, which already has new furniture equipment and hopefully a new portfolio of food options with the highest safety standards. Also being renovated very soon is the Capri Italian Restaurant, which is being turned into a Southeast Asian Restaurant. That’s the first I have heard of such cuisine-type being implemented in an InterContinental Hotel. I imagine it’s going to be very exciting. During my time, the outdoor pools at the Main Building were renovating, I wonder what new features could be introduced in there. There is a private beach exclusive to the resort and its neighboring yacht club. There are also gym facilities and an indoor pool for use by guests in the main resort floor. Something that could be improved would be the old elevators, in which a new button panel would be nice along with an InterContinental perfume scent. It was time to leave and Erick made sure that everything was fine at the end of the stay. Overall however, much better! The resort has seen some improvements, which I think will progress towards a better standard not just for the Club InterContinental Building, but the entire resort facility. I would say the key improvements that are yet to be seen is the hygiene standards, the rest is just a matter of small changes. I left the resort with 3 stars previously, but now I have decided go give the hotel 4 stars as a way to change my perception on the resort’s improvements from my experience. With the Front Office Manager Annie Liu (who has done great even without a General Manager during my first stay), and the new General Manager Joseph Lou, things seem to be going in a good direction. It was a shame that I didn’t get to meet Annie (who was on vacation) this time, as I personally met other managers in other InterContinentals who used to work under her and is said to be a great Front Office Manager. So here’s how I rank this resort out of all my InterContinental Hotel experiences: I usually rank the breakfast at the All-Day Dining Restaurant, but this time I chose not to go. For Club InterContinental, I rank it 9 out of 29 of the experiences I had. Overall, I rank this resort #20 out of the 35 InterContinental properties I have visited. It could be higher next year after the complete renovations.

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