Crowne Plaza Shenzhen Futian, An Ihg Hotel

“Pleasant stay, good location, excellent service!”

It’s my 1st visit to Shenzhen, my husband and I are very happy to have stayed in Crowne Plaza Futian hotel. I booked the One Bedroom Suite, it was a very clean, well-maintained, beautiful bedroom. To reach the hotel is easy, by foot. I took HSR. Futian High Speed Rail Station is about 10min walk … more

It’s my 1st visit to Shenzhen, my husband and I are very happy to have stayed in Crowne Plaza Futian hotel. I booked the One Bedroom Suite, it was a very clean, well-maintained, beautiful bedroom. To reach the hotel is easy, by foot. I took HSR. Futian High Speed Rail Station is about 10min walk to hotel, this is very convenient as you do not need to get a separate transportation. The hotel is also near to Coco Park shopping mall (this mall has plenty of food choices), about 5-10min walk. MTR stations are nearby too, although not at the hotel door step, but they are walkable distance (less than 10min walk). Taxi or uber (via china “didi” app) are super convenient as well. Hotel breakfast is good, there’s plenty choices of Asian dishes, soup, noodles, porridge…etc. The restaurant also do Seafood Buffet, plenty of cold seafood dishes, the grill meat bar is best, desserts are good too. Excellent service refers to ALL, especially the below staffs/managers: Front desk manager – Ms Eva Zou You have been very helpful and informative. We love your smile, you are so knowledgeable and able to provide us with useful tips and tricks. Thank you so much for the kind hospitality. All day dining restaurant - Mr Steven Liu You are a great manager, you lead your team very well. You have advised me on the alternatives purchase & payment for the seafood buffet. Every morning, we were greeted in the restaurant by you and your smile, and followed with a cup of coffee served by you. Thank you! - Alice Chen & Fiona Zhu I enjoyed the conversation with you both each time we walked into the restaurant. You both always greet with smile. Keep it up! Executive Lounge – Louise Yang Thank you for remembering our room number whenever we walked into the lounge. You provide very good customer service and introduction of the lounge hours and food choices. Overall – This is one of my most preferred hotel, excellent services, loved everything about it. To all managers and staffs, please keep up your smiles, and wish everyone happy working!

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“‘if the Crowne fits, …’”

…albeit it was only 3D2N, this lovely hotel in Futian fit (and satisfied) our requirements just fine, celebrating the 4th-6th day of the lunar new year of the Dragon! How, you may ask?..let me tell you: ..we arrived in Futian by HSR and conveniently walked to the hotel as she is literally less th… more

…albeit it was only 3D2N, this lovely hotel in Futian fit (and satisfied) our requirements just fine, celebrating the 4th-6th day of the lunar new year of the Dragon! How, you may ask?..let me tell you: ..we arrived in Futian by HSR and conveniently walked to the hotel as she is literally less than 10minutes once you come out of the station, within the CBD …Concierge/Bell staff immediately approached us outside, welcoming as we entered, offering luggage assistance even if only handcarry …check in was friendly and efficiently handled by Colin, confirming the pre-payment, type of rooms reserved, processing (incidentals) deposit, and reconfirming departure date (btw, boys & girls, do consider joining the IHG rewards program..you wont regret it ie the membership ‘recognition’ can be favourable to you…thanks to the security ∨ Front Desk staff on duty always having a smile/greeting for guests passing by the lobby …rooms on the 20/F we got, having asked for higher floor as I was worried about the ‘noise’ per previous guests’ reviews…but in those 2 nights, we did not have any bad experience on that issue..couldnt even hear the cars below, nor the neighbours next door, adjacent, etc … we had regular guest rooms, connecting..simple design, comfy beds/beddings…large bathrooms, seperate shower room (w/rain shower option OMG im loving it!) and tub…smart use of sliding doors …i especially liked the ‘circular’ ceiling, giving the room a different feel, feeling NOT being in a box/4 corner room…as we are in the business district, office buildings across was most of our view …but at a certain time in the evening, the buildings put on a light show..not sure if because of CNY, but it was cool to watch, although whatwith the hotel bldg’s design, we didnt have full window pane to look out of…its no big deal as I know the hotel do have rooms with full windows, so ours was probably like that, per the type & location of rooms requested…i’ll keep that in mind for next visit…. on rooms cleanliness, amenities, etc, you wont hear any negative comments from us..’good job, Housekeeping’ …we always had breakfast before heading out..lobby restaurant, buffet style..lots of asian/western choices…they even have an outdoor sitting area…the reception/floor+kitchen staff all did a great job serving customers, ensuring foods always available or immediately refilled…never had to wait long for cleared plates to be removed from your table …coffee machines in different sections of the restaurant means you never have to queue for your hot beverage..& did i mention about the huge croissants?! …we truly enjoyed our morning dining moments with thanks & compliments to the ladies & gentlemen on Feb 14-15 breakfast duty …more on location, you can easily find a convenience store, coffee shops, ATMs, even a Mcdonald’s nearby…theres a big mall, lots of shops, restaurants, even a cinema…or just go next door of mall and see Futian and beyond from the top of the 5th tallest bldg, worldwide, ie Ping’An IFC ..and because the Metro is in same area of train station, you can basically go anywhere in Shenzhen, sight-see/get things done and have lots of time left in the day to get back and relax at the hotel. ..so, i think I’ve covered most, ie I hope I’ve answered your question…but in case I haven’t, I strongly recommend for you to choose CROWNE PLAZA on your next Futian visit, ask the staff, as they “open up your world with True Hospitality for Good”

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“A hotel value their customer!!!”

The hotel staff is super nice!! I have stayed 2-3 times before COVID in this hotel. But dropped out from a lot higher hotel membership grade after COVID but their staff still provide excellent services and caring. This is awesome especially this is family trip that come with kids, there is always… more

The hotel staff is super nice!! I have stayed 2-3 times before COVID in this hotel. But dropped out from a lot higher hotel membership grade after COVID but their staff still provide excellent services and caring. This is awesome especially this is family trip that come with kids, there is always special caring required.

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“Great location, ok hotel”

The good: the location is very good as the hotel is just one block away from Coco park, which is one of the best shopping malls in Shenzhen. The breakfast was also good. The bad: the room was surprisingly small and outdated. The bathroom was small as well and it was a bit difficult to move around … more

The good: the location is very good as the hotel is just one block away from Coco park, which is one of the best shopping malls in Shenzhen. The breakfast was also good. The bad: the room was surprisingly small and outdated. The bathroom was small as well and it was a bit difficult to move around in the bathroom. It felt more like a Holiday Inn room than Crowne Plaza.

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