Sheraton Shanghai Hongkou Hotel

The following facilities are closed on Lunar New Year: Bar/lounge Full-service spa. Optional fees: Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children Fee for in-room wired Internet: CNY 90 per day (rates may vary) Airport shuttle fee: CNY 680 per vehicle (one way) Rollaway bed fee: CNY 320.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Pool access available from 8:00 AM to 10:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of: CovidClean (Safehotels - global expert); SGS (3rd party expert - Global); WELL Health-Safety Rating (IWBI); Ecolab (3rd party expert - Global); COVID-19 Guidelines (CDC); Bureau Veritas (3rd party expert - Global); COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.