Regent Shanghai Pudong

“A 5 Stars Experience”

(posted at Trip.com as well) Me and my girlfriend booked a one night stay at the Regent Pudong for her birthday. I would like to start off by saying Robin was fantastic from start to finish. I emailed several hotels for more information on spa and dietary information but Regent was the only one t… more

(posted at Trip.com as well) Me and my girlfriend booked a one night stay at the Regent Pudong for her birthday. I would like to start off by saying Robin was fantastic from start to finish. I emailed several hotels for more information on spa and dietary information but Regent was the only one that got back to me thanks to Robin. He was also very helpful and added some nice touches to our stay during check in.  We stayed at the King Club Regent room with the Pearl view. Needless to say, the view was amazing and the decor and details were beautiful. The free minibar had decent offering. There were many amenities but no sanitary pads. Spa was amazing with a great view. We booked the Legend Reborn massage and we enjoyed it lot, the pressure was just right. They arranged an English speaking masseuse for my girlfriend which was a nice touch. The only disappointment that we had was that both the sauna and steam room was not working in the female spa section. As we stayed in the club room, we enjoyed afternoon tea in the club lounge. The view was once again, beautiful but there weren't many vegan options. However, one positive was that all the food had dietary information labeled which is hard to find in China. The breakfast was fantastic, there were many options from Asian to Western cuisines, all of which were very tasty! Again, dietary information was there for each dishes. The only feedback is that some food was mislabeled as vegan despite having egg/diary in them!  Service was a highlight; from check in, afternoon tea, breakfast, the spa and check out. The staff were friendly, helpful and spoke good English and have great attention to detail. Overall, I would recommend Regent Pudong and would definitely stay again.

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“Good Hoel with Skyline Views”

First of all, I usually stay on the Puxi side of Shanghai, when I travel to the city, which is about 4 or 5 times a year. On this visit I was attending a conference on the Pudong side and didn't want to get caught in the morning traffic, so opted for the Regent. Pudong is not the "walk around and … more

First of all, I usually stay on the Puxi side of Shanghai, when I travel to the city, which is about 4 or 5 times a year. On this visit I was attending a conference on the Pudong side and didn't want to get caught in the morning traffic, so opted for the Regent. Pudong is not the "walk around and explore" part of Shanghai, but the Regent's location is very good if you want a bit of skyline outside your window. Depending on the room's location, you can also get a glimpse of the Bund and the Huangpu river, and Pearl of the East (东方明珠） TV Tower. You are also right next to two of the highest buildings in Shanghai, if you wish to go up to the observation decks at the top of them. I stayed on the lounge floor. This came with a complimentary bottle of wine, free first round of in-room beverages and snacks, free first three pieces of laundry washing per day, and access to the lounge. The lounge was open for breakfast, so you don't have to fight the crowds in the main dining area on the first floor. The selection was fine, considering it wasn't designed to be a huge a buffet. I ate well. The view from the lounge also looks out directly to the Pearl of the East. My only complaint, and this seems to be true of Shanghai in general as I encountered the same thing at other hotels in the city, is that the lounge only has set hours for morning, noon, and evening. And it closes rather early. So it's actually not that easy to take advantage of it, since except for breakfast, the other times it is open for service (snacks and beverages) are when most people are most likely not at the hotel. I'm used to other hotels where it's open for breakfast, and then has general snacks and beverages throughout the day until around 10pm or 10:30. Another hotel that I frequent in Shenzhen also has a formal lunch and dinner time rather than snacks (though with just a few options). I did have the evening snacks, and they were fine -- like the finger foods you get at a reception. Beverage choices were fine, and the desserts were also good. I just wish the service hours were longer in general. The room, itself, was good. Large bed, good linen, bathroom was spacious and the already mentioned city views. The reception desk and concierge were fine. My assistant who travelled with me this time was also given a box of chocolates since when registering the hotel discovered that it was their birthday. That was a nice touch. All in all, it was a comfortable stay. The next time I am on the Pudong side of Shanghai, I will most likely consider the Regent again.

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