Description
Facilities: 67 junior suites, 352 single rooms and 697 double rooms are available to guests in a 28-storey main building and a 36-storey auxiliary building. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency e… more
Location: This hotel offers business and leisure travellers an incomparable, award-winning combination of comfort, service and convenience. The hotel enjoys easy access to both Hongqiao and Pudong international airports, and it is also close to the tunnels and subways connecting Pudong (east Shanghai) to Puxi (west Shanghai). The Oriental Pearl TV Tower is directly beside the hotel, while the People’s Square is about 4 km away.
Meals: Various dining options are available, including a restaurant, a breakfast room, a café, a bar and a pub. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Covered parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids´ club
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Public bathroom
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Play area
- Babysitting service
- Heated pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant guide
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Excellent
Based on 9955 reviews
Location
Quiet in the room
Rooms
Service
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Showing 5 featured reviews out of 9955 TripAdvisor reviews
L
LenaChng
Singapore, Singapore
21/10/2024
“Excellent hotel with good location and great service”
Excellent hotel. The staff are always attentive to every needs, very proactive (if you stand at the lobby and "look lost", they approach you immediately and offer assistance). Food was great, Yi cafe's breakfast spread was extensive. Thank you for making my stay so wonderful
K
Kevin Z
Piscataway
13/10/2024
“Awesome!”
Top of the class. State-of-the-art facilities. Diligent service in high quality in every aspect. Excellent experience overall.
H
HappyTravellers88800
Sanya, China
12/09/2024
“Always a great stay”
Stayed here again on business trip. Even though hotel driveway was locked down due to important guest, every staff in the hotel was attentive and working diligently to assist. They helped us with our luggages and delivered it to our room swiftly. Despite to all of this, our room got upgraded with a… more
T
Travelfrog21
29/08/2024
“Excellent service and nice looking hotel”
Very nice hotel with glamorous looking lobby. The staff here are all delightful and will go out of their way to help you. The rooms we received are very spacious and had excellent views of the city. We had received an upgrade to the Grand Tower as booked through the American Express Fine Hotels an… more
T
TechnoProf
Harrogate, United Kingdom
12/10/2024
“A mixed bag and rather average”
For a premiere hotel the room was basic and dated. The Horizon Club staff were excellent but the food offer was very disappointing for tea, evening drinks and breakfast. We had lunch in the main buffet restaurant one day but the welcome was very poor and service unloving - shame since the food offe… more