Kingtown Riverside Hotel Plaza Shanghai

“Good location but rooms could have been better.”

Location wise, this hotel is great. A short walk to Nanjing Road and nice river view just across the hotel. The only set back was that the hotel room we had looked old. The amenities were basic i.e no safe deposit box in the room, the rain shower was not usable. The ceiling had holes around the s... more

Location wise, this hotel is great. A short walk to Nanjing Road and nice river view just across the hotel. The only set back was that the hotel room we had looked old. The amenities were basic i.e no safe deposit box in the room, the rain shower was not usable. The ceiling had holes around the sprinklers and the air vent looked dirty. Breakfast was not bad.

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“Good location”

Being only 10 mins to Nanjing road, and the same to Peoples park and square, and another 15 mins down to the Bund, location is very good. Dont be put off by the back street that the entrance is on. Across the road is the very good Swatow Sisters restaurant and round the corner are a couple of con... more

Being only 10 mins to Nanjing road, and the same to Peoples park and square, and another 15 mins down to the Bund, location is very good. Dont be put off by the back street that the entrance is on. Across the road is the very good Swatow Sisters restaurant and round the corner are a couple of convenience stores. Our room was perfectly fine, although the view was only into the houses across the alley. The bar/cafe in reception was very hit and miss, and inconsistent. Reception staff are very helpful even though they have little English. Breakfasts are vey good with lots of choice. Can be busy around 8 until 9 or so in the mornings, with lots of people staying for business We wouldnt hesitate to stay here again if we were to return, and although there are many better hotels around, it is ideal for what we paid.

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“Disappointing”

This was our last stop in a 6-city, 13 day trip through China and, compared to all the other similarly-starred hotels we stayed in, this was a big disappointment in many, but not all, ways. Parts of the exterior are extremely dirty, our room (320, on the back side of the building) was tight but a... more

This was our last stop in a 6-city, 13 day trip through China and, compared to all the other similarly-starred hotels we stayed in, this was a big disappointment in many, but not all, ways. Parts of the exterior are extremely dirty, our room (320, on the back side of the building) was tight but adequate with cool bump-out floor to ceiling windows that were situated directly across (maybe 30 feet away) from neighborhood apartments (I felt like a voyeur and intruder while looking out these windows as the residents across the way could see me as well!) and a great city view. The bed, as with all of our other hotels, was very comfortable and there was a pull-out drawer with tea cups and bags of tea lying inside, as well as a mini-fridge and cotton slippers and 2 water bottles.There was a brown water leak stain on the ceiling, wood on some of the furniture was peeling and the soaking tub, which was all scratched up, and sink are wide open to the room. There is a sliding door that allows you to close off either the toilet or shower area, but this did not stop the flood that spilled over into the room when we showered as the shower drain did not work properly. The sink drain did not work either. Unlike other hotels, there are no bathroom amenities offered here but you can get a toothbrush and paste at the front desk, where little, or no English is spoken (so we did not ask for our TV, which did not work, to be fixed) We "asked Siri" on our iphones to translate for us, which definitely helped. Wifi was VERY spotty until we figured out the best link, and then it was perfect. As charming as the neighborhood is with its alleyways and apartments to practically shake hands with (check out my photos), we found this hotel to be a in poor location for anything other than the 15 minute walk to crazy lit-up but fun Nanjing Road pedestrian street and the one minute walk to Suzhou/Wusong River, from which this hotel gets its name. Breakfast is quite good with friendly chefs preparing cold seaweed salad, tofu with toppings (eg, dried tiny shrimp), roast chicken, steamed buns, frogs' legs with the skin/nails still attached, green tea cake, natural and flavored yogurt, sauteed veggies, plus the requisite fruits, juices, soy milk and yummy, sweet rolls. Lobby is airy and large, has an "old Shanghai" feel to it with its red tufted sofas and old time paintings, and, quirkiest of all, an indoor "landscape area" on each floor so that inside rooms have a view out their "windows". Be prepared to take the good with the not-so good if you stay here.

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“Hotel okay”

The hotel is clean enough and in a great location. Unfortunately the staff do not speak any english at all, which makes it a touch difficult. Breakfast is okay and caters for many nationalities. The staff do try hard to accomodate.