Grand Mercure Shanghai Hongqiao

“Confortable”

Hotel location is good, room good size and bed is comfortable, aircon,lights,shower etc functioned well. Food spread and quality were well.Thank you for all staffs, (room cleaning, front desk, executive lounge and restaurant).a very big thanks for hitomi, she is executive manager and very friendl... more

Hotel location is good, room good size and bed is comfortable, aircon,lights,shower etc functioned well. Food spread and quality were well.Thank you for all staffs, (room cleaning, front desk, executive lounge and restaurant).a very big thanks for hitomi, she is executive manager and very friendly, hope to see you soon,Merry Christmas

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“A Great Stay, Excellent Staff”

We can’t remember how many times we have stayed at Grand Mercure Shanghai Hongqiao since our first visit in February, 2023, the time when China just re-opened the society from its 0-COVID practice. Over a span of our stays, I am aware of the dedication of the hotel to offer more qualified product... more

We can’t remember how many times we have stayed at Grand Mercure Shanghai Hongqiao since our first visit in February, 2023, the time when China just re-opened the society from its 0-COVID practice. Over a span of our stays, I am aware of the dedication of the hotel to offer more qualified product to its guests. As an Accor Platinum member, we were offered room category upgrade and generous access to the Executive Lounge as usual. The Executive Lounge is now all-day opening and offering alternative breakfast option for the premium guests of the hotel with a separate a-la-carte breakfast menu, in which Udom noodle & Bennedict Eggs are exclusive to the executive lounge guests only. Iced coffee and iced milk now are also available in the Executive Lounge, which soon becomes my favorites during the scorching summer days in Shanghai, and the Grand Mercure Shanghai Hongqiao is the few hotels that are that thoughtful in providing iced coffee and milk in the executive lounge among all the upscale hotels that Accor runs in Shanghai. Upon arrival, welcome amenities are waiting for every check-in guest at the guest room. On the desk, a welcoming letter addressing the name of the guest is a new addition to the home-like intimacy that any guest may feel like returning home after a long while. I always believe that the successful establishment of such personal attachment is key to any business if it wants to make success. Hotel is not only a matter of hard product, it’s more about the aura that every people in it make together. After all, a hotel is a business of people – for the people and by the people, and our pleasant stay with Grand Mercure Shanghai Hongqiao isn’t an exception. It is the collective efforts contributed by the staffs of the hotel that makes our experience this time be as memorable as every time before. Special thanks should be given to the Executive Lounge attendants: Holly (郭鴻玲), Luna (閆治民) and Gracie (田宇), Front Office staff HUANG Ping (黃萍), Front Desk Managers Jess (or Jessie?) and ZHOU Ping (周平), Assistant Restaurant Manager Kim LIU (劉帥), Room Service attendant Annie ZHOU (周倩), as well as the 3 chefs-in-charge: 金師傅, 馬磊and 嚴松. We look forward to staying with the hotel again and seeing all of them soon in the near future! Sincerely, Steven XU

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“Classy!”

Superior room complete with washing machine & gas stove! Ultra modern bathroom. Superb breakfast. Afternoon tea & evening cocktails at the exec lounge. Convenient location close to the NECC & not too far from the Shanghai Hinqiao airport Sandy Fu was extremely helpful.

“Pretty OK”

Big hotel that has better than average rooms. Fitted with, kitchenette, washing machine, bath. Rooms have a balcony, which is rare in Shanghai. The room I stayed in had all of the above and a larger than average bed, plus decent decor and programmable airconditioning, which for this class of ho... more

Big hotel that has better than average rooms. Fitted with, kitchenette, washing machine, bath. Rooms have a balcony, which is rare in Shanghai. The room I stayed in had all of the above and a larger than average bed, plus decent decor and programmable airconditioning, which for this class of hotel is usually preset. Location is good but not great...its 15 minute walk from Loushanguan Metro, and a bit of exploring is required to find convenience stores or eating places. Tip: turn right up the street to find them. Left direction is just loads of banks. The metro area itself is stacked with places and is only a couple of stops from Zhingshan Park - the best place to start your Shanghai fun. Breakfast starts early at 6am, its a good layout and decent food options. Really good value for money but be mindful the check in process which does require a 1000 RMB deposit. Balcony adds a touch of class.

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