Grand Mercure Shanghai Century Park Hotel

“All perfect, but ......”

This used to be my preferred hotel and probably would continue to be due to its excellent location, however, things have changed in the last 4 years. The hotel is very centric and has the Thumb Plaza right behind it, which means you have a large selection of restaurants and Starbucks within walk... more

This used to be my preferred hotel and probably would continue to be due to its excellent location, however, things have changed in the last 4 years. The hotel is very centric and has the Thumb Plaza right behind it, which means you have a large selection of restaurants and Starbucks within walking distance. Otherwise, the hotel is very nice and the rooms are very comfortable. Since after the Covid, I have stayed in the hotel on 3 occasions this year and always found a moldy smell in the passages of the floors leading to the rooms coming from the carpet. During my stay in June, I had to change my room becasue the carpet in my room smelt of urine. The room was changed and I was even upgraded. The bathrooms also have started showing signs of deterioration and need upgrade with shower heads, cleaning the rust and mold from the shower cubicles etc. Apart from the foul smell in the passages, the hotel is quite good and there is no complaint at all with regards to the other service levels. The restaurant serves very good food. The VIP lounge on the top floor is excellent for having business meetings and has excellent views.

less

“Grand Mercure Shanghai Century Park 证大美爵酒店 - hotel near SNIEC”

The hotel is located within a residential area with Century Park nearby. It is adjacent to shopping complex 证大大拇指广场 (Zhengda Damuzhi Guangchang), which has eateries (largely Asian cuisines), Carrefour supermarket, retail shops, etc. Or cross the bridge to the shopping mall opposite 联洋广场 (Lianyang... more

The hotel is located within a residential area with Century Park nearby. It is adjacent to shopping complex 证大大拇指广场 (Zhengda Damuzhi Guangchang), which has eateries (largely Asian cuisines), Carrefour supermarket, retail shops, etc. Or cross the bridge to the shopping mall opposite 联洋广场 (Lianyang Guangchang), where you can find more shops eg. Starbucks and Costa Coffee. From Pudong Airport, the ride took about 40mins to the hotel. Cabby may not recognise the hotel name证大美爵酒店 (Zhengda Meifu Jiudian) or the road that the hotel is located - 迎春路 (Yingchun Road). But if you tell tell them "Damuzhi Guangchang" (means Big Thumb Plaza), they may be able to identify. Do have the hotel name and address in Chinese (specifically. in Chinese characters) with you. It is likely that the cabby will input these information and navigate using a mobile app. Many hotel guests stayed here to attend events at SNIEC, which is a 5-min drive or a 30-min walk away. Getting to the Exhibition Centre was not an issue but getting back to the hotel was challenging with long queues for taxi at SNIEC. I previously stayed here when it was Radisson Blu Hotel Pudong Century Park. The room comfort level had been consistent. Room size was good for 2 pax and i like the bright lighting and modern decor. But I had issue with the bathroom privacy blind, which was not fully covered, leaving a gap next to a mirror, so do take note if you are sharing a room. The breakfast was alright, except for the live stations (eg egg station), most items were not warm. Would have been ideal if there were more selections. Service was standard as with other hotels' service level in Shanghai -- not the 'smiley' sort of hospitality but they do deliver. During my stay, not sure what went wrong, a guest opened our room door by mistake, so do double-check to ensure that the door is fully shut.

less