Regent Hong Kong

“Truly an icon of Hong Kong.”

A truly spectacular stay in the icon of Hong Kong, and a top notch IHG gem (10/10) As a IHG Diamond Ambassador, I have just completed a three nights stay in this famous luxury property. From pre-check in, to check-out, everything runs like clockwork. And we could not find anything major to fault fr… more

A truly spectacular stay in the icon of Hong Kong, and a top notch IHG gem (10/10) As a IHG Diamond Ambassador, I have just completed a three nights stay in this famous luxury property. From pre-check in, to check-out, everything runs like clockwork. And we could not find anything major to fault from this marvellous stay. We will definitely return to this property on our next holiday to Hong Kong. Just some highlights (and there are too many positive points to put in writing): - Room - The harbour view is the way to go in this property, and is worth every single dollar. We booked the classic harbour view room direct with IHG through the IHG Luxury and Lifestyle program. A one-level upgrade was provided and we were thankful to be given the premier harbour room, and omg - the views are simply spectacular. I love the new design of the room - Zen minimalism, yet providing touches of modern luxury. Wood and stone play a major part in the design of the room (and the entire hotel), with the hint of the Regent green of the couch. Shower quality and sleep quality are top-notch, and the towels are suitably large and fluffy. Housekeeping is world class. Variety of pillows are on offer, and I find the water flow pillow to provide suitable neck support for my entire stay. We spend lots of time in the room to enjoy the scenic harbour view, and it is indeed a magical experience waking up to the panoramic harbour views in the morning. - Regent Lounge - Top notch: Our stay came with the access of the Regent Lounge courtesy of the IHG annual lounge pass. We were warmly welcomed by Cygan and her teammates from check-in to check-out. The luxurious lounge is spacious and never crowded throughout my stay. Having experienced some marvellous executive lounges in my journeys, this Regent Lounge ranks easily at very top, considering the excellent service, design, decor and F&B quality. Special mention to Sachin with his wonderful cocktail concoctions. We also need to mention the F&B quality of the afternoon tea - truly magnificent, especially the dainty cakes and yummy sandwiches. No expenses spared. How can we forget the wonderful Regent sparkling tea? Yum! - Regent Chat - From pre-check in, to check-out, our needs were met easily by the useful Regent Chat, which we used it to organise our arrival needs, and dining reservations. I used it via Messenger and WhatsApp. I am happy with the response time and the quality provided by the chat team. - Art - Through the Regent Chat, I took up the offer of the complimentary art tour in this hotel conducted by Karen. It is very interesting and thought provoking. There are many interesting art work in this hotel, and each of them accentuates the beautiful interior design of this refurbished property. Highly recommended, if you have an opportunity. - Food- Had the excellent famous Harbourside buffet dinner. Considering the high price of this buffet, the quality is outstanding especially the seafood! The fresh scallops are to die for. The food deserves a mention on its own. - Service - Again, top notch. Staff were kind, professional and warm. No hint of stuffiness sometimes associated with other luxury properties. Special mention to the concierge Kenneth, who took time to chat with us upon arrival at the main door, and even went out of this way to escort us to the bus stop for our bus to the airport, with our luggages. Truly touched. - Some areas to consider - There are some considerations on the lightings provided in the hotel as a guest. - Lift buttons - The lift was dark enough, and we had difficulty to discern if our intended floor has been activated. Perhaps a different colour could be used for the activated floor, rather than a monotonous illuminated colour for both unactivated and activated floors. - Room buttons - We had difficulty trying to figure out the symbols of the buttons. If the room was dark, we had to search where the buttons are, given the lack of illuminations in the buttons. Overall, highly recommended for a special vacation! It is great to be back in Hong Kong after nearly 5 years.

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“Exceptional Hospitality and Thoughtful Care”

My heartfelt thanks to your incredible team for the exceptional hospitality and care extended to my husband and me during our stay. A special thank you to Marshall, Anuska, Hanet, and Victor, who truly went above and beyond to make our experience unforgettable. From the attentive reception team wh… more

My heartfelt thanks to your incredible team for the exceptional hospitality and care extended to my husband and me during our stay. A special thank you to Marshall, Anuska, Hanet, and Victor, who truly went above and beyond to make our experience unforgettable. From the attentive reception team who immediately noticed my husband’s sensitivity to certain scents and kindly upgraded our room, to the wonderful concierge who walked with us and recommended a delightful duck dish — every gesture showed genuine warmth and thoughtfulness. Your hospitality made us feel not only welcomed but truly cared for, and we are so grateful. Thank you once again for a wonderful stay!

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“Best hotel in Hong Kong”

The hotel (and especially the staff in The Regent Club) were outstanding. I travel regularly and tend not to write reviews so much but this hotel needs to be noticed. Everything works as expected but the staff (and especially Cygan in the Club) seemed to guess in advance what would make your stay s… more

The hotel (and especially the staff in The Regent Club) were outstanding. I travel regularly and tend not to write reviews so much but this hotel needs to be noticed. Everything works as expected but the staff (and especially Cygan in the Club) seemed to guess in advance what would make your stay special. Helpful recommendations, friendly conversations and a relaxing atmosphere really can make your stay quite different from other similar class hotels. Also, if you can, its worth enjoying the Lai Ching Heen restaurant, best Peking Duck we have ever had. The service was also relaxed and friendly - a lovely way to spend an evening. Many rooms have an extraordinary view of the harbour and the bed and pillows were heavenly. We will definitely be back.

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“Fantastic stay and world class service”

Fantastic stay thanks to top notch service and prime location. Front desk Jason W went above and beyond to provide excellent and personalized service. Interaction with every facility was kind, courteous, and exceeded our expectations. As a Marriott Titanium elite member travelling thru three differ… more

Fantastic stay thanks to top notch service and prime location. Front desk Jason W went above and beyond to provide excellent and personalized service. Interaction with every facility was kind, courteous, and exceeded our expectations. As a Marriott Titanium elite member travelling thru three different 5-star HK hotels, I’m convinced to turn to this hotel for all my future stays in HK. The Regent newly renovated rooms are thoughtfully designed and most importantly, clean. We stayed two nights in a harbour-facing room and the view is truly breathtaking. Thank you to the amazing staff at the Regent HK for a job well done!

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