Metropark Hotel Kowloon

“Good comfortable stay”

Visited the place with family including my 5 year old child. The staff and amenities both are good. Non availbility of vegetarian options in breakfast is a challenge for Indian travellers. Proximity to night market is an advantage. Overall, a good and comfortable stay.

“Old hotel but still ok for the price”

Hotel was clearly quite old but generally still quite clean. Room amenities like slippers and soap are ok. Location is a bit far out (walk to nearest mtr mongkok east is about 10 mins, would take about 15 to 20 mins walk to get to mongkok) .There's a shuttle bus to mongkok every hour and if you ti… more

Hotel was clearly quite old but generally still quite clean. Room amenities like slippers and soap are ok. Location is a bit far out (walk to nearest mtr mongkok east is about 10 mins, would take about 15 to 20 mins walk to get to mongkok) .There's a shuttle bus to mongkok every hour and if you time your trip well, saves you walking time. Didn't get to see/use the pool and gym, their operating hours are 8 to 6 which are usually the time that people will be out lol. But that being said, for the rates paid, still quite decent overall

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“Good location”

The hotel is nice enough but is looking a bit tired in areas. The staff were friendly and helpful, nothing was too much bother. The rooms were spacious, comfortable and clean. The location was good, close to shanghai Street and the hotel provides transport to get there. You can also get a bus acro… more

The hotel is nice enough but is looking a bit tired in areas. The staff were friendly and helpful, nothing was too much bother. The rooms were spacious, comfortable and clean. The location was good, close to shanghai Street and the hotel provides transport to get there. You can also get a bus across the road from the hotel that takes you straight to the harbour. We had about 4 hour wait to get in to our room but our luggage was kept safe for us while we went for something to eat. Overall we had a pleasant stay at this hotel

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“Hotel is a shadow of itself since covid”

Having previously stayed in this hotel several times a year from birth to 2017, my first visit in 2024 after COVID made me realise the place really isn't the same anymore. Checkin: When I was checking in at 2am, I was hurriedly chased to enter my pin code - despite asking the staff member (Gene Fa… more

Having previously stayed in this hotel several times a year from birth to 2017, my first visit in 2024 after COVID made me realise the place really isn't the same anymore. Checkin: When I was checking in at 2am, I was hurriedly chased to enter my pin code - despite asking the staff member (Gene Fang) to calm down and that I needed a few minutes to transfer the correct funds to the correct card. It was a far cry from the previous relaxing experiences I've had getting checked in on the 17th floor. Reception: I also received a hold charge prior to my stay, which following an email it was confirmed to me that this amount would be deducted from the total booking fee. When this did not happen when I checked in, I had to waste time to confirm with the reception staff myself. They did not seem helpful and made me seem like I was dumb. Moreover, when requesting late checkout and asking if I could get for cheaper due to being a gold rewards member , I was told no. After pressing the issue the staff member called her manager and said the customer is being annoying. Only then I got a cheaper price - following an insult. Concierge: No one says hello or smiles! Gone are the days where they wore suits and had bell boys! No service with a smile anymore. Lifts: Shame that the escalators are not running from G to the Lobby on floor 1 too, which creates significant traffic for the four lifts which do require some maintenance. All in all, it was nostalgic to return but the hotel is a shadow of itself. No shuttle to TST, no SipSipBar, no club floor and no proactive staff.

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“METROPARK HOTEL KOWLOON”

Our room was not ready when we arrived. Water is not free. They charge the guest three dollars per bottle.