Description
Facilities: The hotel has 6 lifts and features 549 rooms and 36 suites. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disa… more
Location: This hotel enjoys a central location on Hong Kong Island, in the very heart of this vibrant and exciting city. The hotel lies amongst the finest luxury hotels in the world and is within walking distance from public transport as well as roughly 40 minutes from Hong Kong Airport.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals, vegetarian dishes and children's meals can be prepared on request.
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- Entertainment
- Live music
- Games room
- Shops in hotel
- Dance hall
- Parking
- Covered parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Postal service
- Cloakroom
- Board games
- Kids´ playground
- Play area
- Babysitting service
- Poolside huts
- Heated pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
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Excellent
Based on 4569 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 4569 TripAdvisor reviews
5
550patrickh
La Varenne-Saint-Hilaire, France
15/10/2024
“Outstanding service”
I spent 6 nights there with my wife. We had a room with a fantastic view on Victoria Bay. The fee included access to the club floor. Service was simply exceptional, always caring about customers. I would definitively go back to the Grang Hyatt if I return to Hong Kong.
C
CANGUANG W
14/10/2024
“Amy Law provides attentive service and the hotel has a great location”
The location of the hotel is good, the breakfast was delicious, and Amy LAW arranged a beautiful room at the front desk. She was very friendly and sincere, and provided a lot of help during her stay. I will choose this again when I come to Hong Kong next time.
D
David A
Monterey County, California
13/10/2024
“Getting the best of Hong Kong”
The rooms were large and comfortable. The breakfast bar was one of the best I have seen at any hotel in the world. The staff at every location (including getting on to the internet) could not have been more helpful and quick. My hope is to visit Hong Kong again and stay at this location
H
hana w
12/10/2024
“I will come again”
I have book this appointment through hotline. The staff is nice and provides different room for me to choose. In lobby, Sam help us to check in. She provides a good service for us and she is very nice. She help us to upgrade the room and late check out for our celebration day. I remember her big sm… more
I
Itsjuzme
World
10/10/2024
“Enjoyable with Great services at the Grand Hyatt HK”
First time staying at the Grand Hyatt Hong Kong. Location is convenient and the property has a good view of the harbour. Lounge ambience is splendid with good variety of servings. Very high staff service standards here especially from Mr Max Wong ,Ms Susanna and the Grand Club team members, they ar… more