Charterhouse Causeway Bay

“Hotel changed since covid”

Been coming to this hotel since 2014 for my business trips to HK, there are some noticible scaled back items that were not offered since 2019 before covid and my return in 2023 and now 2024 --Free local mobile phone for each room guest to use is gone (since 2019) --2023 trip, no more free breakfas… more

Been coming to this hotel since 2014 for my business trips to HK, there are some noticible scaled back items that were not offered since 2019 before covid and my return in 2023 and now 2024 --Free local mobile phone for each room guest to use is gone (since 2019) --2023 trip, no more free breakfast, no direct internet connection in my room (safer for business), no more tea bags unless you request from room maid (front concierge told me they are not even availalbe) front lobby check in/out counter is gone and removed --2024 ( I am in my room right now writing this), all the things in 2023 missing are the same PLUS, no more tissue paper in the bathroom, only toilet paper, no face towel (now replace by a packaged throw away type thin material), no hand towel, only bath towels now and no bath mat to put on the floor when you get our of the shower, all these extras are gone!, this is a bit over the top for budget tightning measures .... Positives: --Staffs are still friendly and helpful (except I have a bad encounter with an older Asian concierge yesterday when I try to check in at 1pm, hope it is an isolated incedent but I noticed how this guy behavior to others in 2023 so... don't think he should work here --Room still clean, bed sheets and pilllow cases are nice and in good conditions Just wish they put back those extras for the room, especially this is a business floor and they charge a hefty surcharge when it is a big conference at their convention center which I am here now for (every year really)

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“A budget hotel that outperforms pay level with great service.”

This is a solid budget hotel. Note that the room is very small, most of the floor space is taken up by the desk chair. I'll review various aspects below. Breakfast Buffet: The breakfast buffet costs 80hkd, a decent price given most meals in Wan Chai cost somewhere between 50-100hkd. The buffet h… more

This is a solid budget hotel. Note that the room is very small, most of the floor space is taken up by the desk chair. I'll review various aspects below. Breakfast Buffet: The breakfast buffet costs 80hkd, a decent price given most meals in Wan Chai cost somewhere between 50-100hkd. The buffet has hash browns, bacon, sausage, butter-fried tomatoes, cooked potatos, fried noodles, a manned cooking station for eggs, a salad bar, a yogurt fridge, a toast station, and chinese breakfast offerings like congee and dimsum. The drink selection isn't great. Just coffee and orange juice from concentrate that honestly tasted pretty bad. Overall, the quality isn't amazing, but its really convenient to have right in the basement, is definitely edible and the staff are really nice, helpful and friendly. Room: Just 13 square meters so very small, but definitely cozy. I really appreciated that the lighting is all yellow light, the lighting is really quite tasteful. There are only two outlets in the room, which I found to be a bit lacking and you will need to bring your own adapters. There are around 20 tv channels, mostly Chinese and cantonese, not a huge selection. The wifi is very reliable and fast. The bed is quite comfortable but a little on the small side and the linens are very clean. Comes with a small fridge, a water heater, and a nice big desk. Lots of storage in the room which is nice. The bathroom is predictably small, has a different kind of outlet which probably no one will be able to use, but the water in the shower was reliably hot. Location: The location I found to be really great. Just a 5 minute walk from the visa office, 5-10 from the train stations and about 20 minutes to the harbor park. I would call this a central location. There are a lot of really good restaurants nearby which I encourage everyone to check out! Staff: The staff are super friendly and will help you out with any questions you have. They left a really good impression on me, and definitely up the overall quality of the hotel. For instance, when you go in, there is a guy who will hustle over to press the elevator button, and will sort of usher you in. These little things make a big difference IMO. Cafe: The ground floor cafe is really nice. Super high ceilings, a massive chandolier in the ordering areas, lots of seating, tasteful music that is not overly loud, elegant decor. I went there most days to get work done while waiting for the visa. The teas feel a bit pricey at 41hkd for a simple tea with honey, but what can you do, its Wan Chai. Workout Room The workout room is on the third floor. I wanted to use this room, because it was summer and I much preferred to get exercise indoors, but I just couldn't get myself to go in. The room just has such a strong musty smell, I couldn't possibly imagine exercising in there. Overall, I can definitely recommend this budget hotel, the service is very high quality and there were no glaring issues with the experience, besides perhaps the musty smell in the workout room.

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