Best Western Plus Hotel Hong Kong

“Good basic hotel”

Admittedly, I was nervous staying here given the reviews however, much better than expected. Reception staff were friendly and welcoming and on hand to give local advice. My room was a superior double, so lots of space and a separate area to sit. Room was refreshed every day by housekeeping. The... more

Admittedly, I was nervous staying here given the reviews however, much better than expected. Reception staff were friendly and welcoming and on hand to give local advice. My room was a superior double, so lots of space and a separate area to sit. Room was refreshed every day by housekeeping. The location is ideal for public transport and lots of eateries on the doorstep. Yes, the hotel is dated, however there seems to be a refurbishment process on the go, so it does look like they’ve taken previous comments on board.

less

“Conveniently located and Large rooms BUT…..”

This hotel is an older style “dated” hotel which needs to be upgraded. In my opinion it’s really a budget end 3 star hotel much previously liked by mainland Chinese tourists. What killed most similar Hong Kong Hotel rates was they have priced themselves out of the market. These geographic touris... more

This hotel is an older style “dated” hotel which needs to be upgraded. In my opinion it’s really a budget end 3 star hotel much previously liked by mainland Chinese tourists. What killed most similar Hong Kong Hotel rates was they have priced themselves out of the market. These geographic tourists now stay at more modern and cheaper hotels at Cities nearer to the border with Hong Kong then they bus or take the train daily into Hong Kong saving themselves a great deal of money. But, I digress. The rooms in this Best Western franchised hotel are very big compared to the much smaller rooms in more modern hotels. At the time of posting this review, we have stayed twice at this hotel over a 4 week period as, we went to South Korea for 5 days during this time. The cleanliness of our room during our first stay was excellent. It was on the 22nd floor. Now we are staying on the 28th floor and the cleaning standard is at best poor. More often only the towels are changed and bathroom superficially cleaned. Not even the carpets were vacuum cleaned. The receptionist staff did their jobs but, did not seem bubbly or friendly as in higher class hotels. They were not interested in small talk, just “did their jobs”. The hotel is very conveniently located and easily to get to from the airport. I recommend taking the A10 or A12 bus too or from the airport. Their is a tramway directly in front of the hotel which is a great way to travel through Hong Kong island on and only HK$3 (thats right three HK dollars only) per trip. On a rainy day a great ride to North Point and back for example. Yes, I would recommend this hotel even given what I have stated above supported by photos I may add. However, a warning to this hotels management. The Best Western Group has sold you a franchise. Their valuable name and reputation is paramount for that group as it is indeed too for its loyal customers. It is critical you maintain good hotel standards and management to avoid bad reviews being posted online. After all, guest DO have a choice where they book.

less

“Spacious, value for money but old”

Staff is courteous & helpful, location is good, Ding2 tram ( water street station) is just right in front of the hotel, plenty of food nearby, the dried seafood street is just a short walk away. The only set back- the hotel is old, my room smells mouldy, i think it’s on ongoing issue with the bui... more

Staff is courteous & helpful, location is good, Ding2 tram ( water street station) is just right in front of the hotel, plenty of food nearby, the dried seafood street is just a short walk away. The only set back- the hotel is old, my room smells mouldy, i think it’s on ongoing issue with the building that’s why they have dehumidifiers placed in the rooms and around corridor lobbies. Price is reasonable considering HK hotels are quite pricey, rooms are big and come with all essential amenities: toothbrush, hairdryer, safe, fringe, slippers, toiletries. If you can bear with the moldy smell, it’s value for money.

less