Plaza International Hotel Zhejiang

“Not a 5 star hotel”

The location of the hotel is good and almost in the city center. Some floors have been renovated, but some floors have not been renovated yet, and the rooms on these floors need to be improved. Room service can be better and faster than the current state. Breakfast is acceptable but could have more… more

The location of the hotel is good and almost in the city center. Some floors have been renovated, but some floors have not been renovated yet, and the rooms on these floors need to be improved. Room service can be better and faster than the current state. Breakfast is acceptable but could have more variety. The very big and strange problem of this hotel is that the staff can't speak English at all, which is a shame for a hotel that claims to be 5 stars. In general, this hotel is average and mostly 4 stars.

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“The Stickiness of The Walls Was Off-Putting”

Wherever the walls were wood in this room, they were all sticky. Don't know what it was from, but it was gross. Ignoring the walls though, the view of the city from the room was quite nice, the colorful pleated wall hanging behind the bed was pretty and we loved, loved the bathroom amenities and pi… more

Wherever the walls were wood in this room, they were all sticky. Don't know what it was from, but it was gross. Ignoring the walls though, the view of the city from the room was quite nice, the colorful pleated wall hanging behind the bed was pretty and we loved, loved the bathroom amenities and pillows (some quite quirky to us "foreigners") offered here. Turquoise bath salts, horse lotion, bamboo salts hand sanitizer, chrysanthemum, buckwheat or cassia seed pillows, a wooden fine-toothed comb, etc (check out my photos). The bed was extremely comfortable, as was the case at all of the hotels we stayed at during our 13 day trip to China. The TV is behind a painting, the bathroom is separated from the bedroom by an opaque window (typical all over China), the lights go off/on and the window curtains automatically open and close when you put/remove the room key card in its holder, and the breakfast (smoked fish, made to order eggs, soups, tofu dishes, fat bacon, red bean and other bean dishes, congees, toppings for everything, etc.), served in an elegant dining room, is huge and beautifully presented. Although we packed bathing suits, we were very disappointed that the pool was closed for renovations. There are beautiful plantings in the modern, multi-story lobby.

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“A Bit Worn But Adequate”

Our Chinese host told us that this was the first hotel in Hangzhou to accommodate foreign visitors; as reviews indicate it's now worn and dated and shows its age. Some light fixtures didn't work, the thermostat didn't work and the room was too warm, and the bed was the worst we experienced of the … more

Our Chinese host told us that this was the first hotel in Hangzhou to accommodate foreign visitors; as reviews indicate it's now worn and dated and shows its age. Some light fixtures didn't work, the thermostat didn't work and the room was too warm, and the bed was the worst we experienced of the five hotels we stayed in during our travels through China. There is no convenience store selling sundries on site, only a vending machine in the lobby. I would not recommend this hotel.

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“Pleasant Stay in the Beautiful City of Hangzhou ”

I wish i could give half bubbles. 3 seems low, but 4 seems high. The location is just ok. It is right next to the highway, but there is little to do in the immediate area. The hotel is nice. The public areas are well kept and have nice decor. The breakfast buffet was well stocked with a varie… more

I wish i could give half bubbles. 3 seems low, but 4 seems high. The location is just ok. It is right next to the highway, but there is little to do in the immediate area. The hotel is nice. The public areas are well kept and have nice decor. The breakfast buffet was well stocked with a variety of options. The rooms are comfortable. Beds a little firm. Do be aware that like many Chinese hotels they don't give you access to the AC until the summer months. However, the window opens some and fans are available upon requests. The bathroom is fine, but the tub doesn't have proper drainage for the amount of water output by the shower leaving you standing in a pool while showering. The hotel also didn't have roll-away beds, which forced us to have to share a king with our 5 year old overactive octopus. Not ideal as no one got a great nights sleep. Lastly, the hotel leaves condoms at the bedside. While I appreciate the concept, it sends a message I don't want to receive in a 4* hotel. Plus, a curious 5 year old is bound to think of the gift as candy. It os also something extra for housekeeping to clean up, which sometimes they miss (as I noted while plugging in my charger behind the nightstand). Would I stay again? Not likely, but was pleasant enough for the two nights we stayed.

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