Description
Facilities: The hotel has 227 rooms, including 12 junior suites, 163 single rooms and 10 double rooms, which are located on 8 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange servic... more
With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.6 mi (2.5 km) from Wushan Night Market and 1.6 mi (2.6 km) from Wulin Square.. Distances are displayed to the nearest 0.1 mile and kilometer. West Lake - 0.1 km / 0.1 mi Broken Bridge - 0.7 km / 0.5 mi Beishan St - 0.8 km / 0.5 mi Wulin Night Market - 0.9 km / 0.5 mi No.2 Park - 0.9 km / 0.6 mi Xihu Tiandi - 1 km / 0.6 mi Former Residence of Sha Menghai - 1 km / 0.6 mi Hangzhou Jiali Center - 1.1 km / 0.7 mi China Academy of Art - 1.3 km / 0.8 mi Wushan Night Market - 1.5 km / 1 mi Si Cheng Church - 1.5 km / 1 mi Liulang Wenying Park - 1.7 km / 1.1 mi Zhejiang University First Affiliated Hospital - 1.9 km / 1.2 mi Baochu Pagoda - 2 km / 1.2 mi Wushan Square - 2 km / 1.2 mi The preferred airport for Grand Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 30.1 km / 18.7 mi . In Hangzhou (Shangcheng).
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include a bed and breakfast package, full board and all-inclusive.
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Club Deluxe RoomAn oversized 54 - 57 square metre room with panoramic West Lake view features modern decor and elegant interiors including a plush king-sized bed, marble bath with separate tub and shower and work area with high-speed Internet access.
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- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Bike rental service
- Medical service
- Vending machines
- Wedding service
- Children’s pool
- Year-round indoor pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- TV lounge
- Shops in hotel
- Aerobics
- Dance hall
- Shuttle transfer
- Airport transfer
- Transfer to the train station
- Bars
- Coffee shop
- Vending machines
- Bar
- Tea and coffee in common areas
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Excellent
Based on 1200 reviews
Location
Noise
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Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1200 TripAdvisor reviews
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Mokie_Pokie
Hong Kong, China
13/06/2024
“Wonderful family stay at the Grand Hyatt Hangzhou”
The Grand Hyatt Hangzhou boasts a fantastic location right by the scenic West Lake. I would highly recommend upgrading to a lake view room to fully take advantage of the hotel's prime setting. Waking up to the serene views of the lake was truly a highlight of my stay. The staff at the Grand Hyat... more
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Brett M
Virginia
07/06/2024
“Wonderful stay in Hangzhou”
I recently stayed at The Grand Hyatt Hangzhou for two nights and had a wonderful stay. I first stayed at this property in 2005 when it was a Hyatt Regency. The hotel was redone and a Solid 5-Star Product. The grounds and facilities are gorgeous and modern. The rooms were large and very comfor... more
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christophe c
Singapore
31/05/2024
“Good experience”
Good hotel. Close to town but on the lake. Close to everything and quiet when inside. It is perfect for both tourism and business.
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wenboli14
28/05/2024
“Wembley”
The stay is perfect, the only pity is that I did not experience the swimming pool and spa service which are also expected as good.
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trinigirl500
05/06/2024
“Needs some attention to detail”
The location of this hotel is perfect, but the hotel is not up to standard in cleanliness, the bathroom had black mold, this is something that Management needs to pay attention to, the outside patio needs power washing, the breakfast is okay but not great.