Description
Facilities: The hotel has 6 lifts and features 449 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilit… more
Hotel highlighted for…
Meals: Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily.
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Year-round indoor pool
- Seasonal outdoor pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Coffee shop
- Bar
- Tea and coffee in common areas
- Indoor bar
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Table tennis
- Computer room
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Non-smoking rooms
- Restaurants
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Water park
- Bike rental
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Languages
- English
- Minimum registration age without supervision
- 18
- Deposit:
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- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
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Late check-in/key pickup: #{ lateCheckin }
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Excellent
Based on 5260 reviews
Noise
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 5260 TripAdvisor reviews
M
MarkC8888
Rouse Hill, Australia
24/06/2024
“Superb Hotel”
Superb hotel in the centre south of china. Lovely spot. Quiet, peaceful. Had an upstairs eating and drink free service I believe. Had to check in on that floor as well (which seemed quite odd). Lovely people. lovely place. Happy to stay there agiain if back this way again.
D
Dan C
Portsmouth, United Kingdom
29/05/2024
“Lovely Stay at Guilin Shangri_La”
Amazing stay in Guilin at the Shangri-La. The hotel was clean with friendly staff and the helpdesk was amazing in helping us to arrange the boat trip down the Lijian River which was simply unbelieve scenery. We all had pictures taken at the right moment holding the 20RMB note that has a scene from… more
8
882Alice
Singapore, Singapore
27/04/2024
“Imrovements Needed”
Smoking in the lift and main entrance lobbies by visitors was being tolerated by the hotel. Some non hotel guests or visitors were allowed to sleep on main lobby couches. Quite a ugly sight . No front lobby manager seen in the main entrance at all in my entire.
D
delluxe
Seubersdorf, Germany
05/04/2024
“Good starting place for trips”
We were with 2 children. The rooms are very clean, quiet and luxurious. We had a room on the 5th floor. The restaurant offers delicious food for Chinese and international guests. If you eat the buffet for breakfast or dinner, it is recommended to come early: very crowded and some food will not be … more
K
KBudyanto
Jakarta, Indonesia
08/04/2024
“Beautiful Old Hotel, Need Improvement on Staff”
The hotel is huge, although old building but well maintain. Clean and work well. The only problem came from the front staff. When i have a problem with my WeChat Pay, instead of find right unswer, they give wrong solution. Its really wasting time and inconvenience hospitality. Location far fro… more