Universal House Grand Romance Hotel

“Nice stay”

Stayed for 1 night, good location, lots of eating places around the hotel. The breakfast is OKay. Basically, the service meets the standard of 4 star hotel in China. I will stay again when I visit Chengdu next time.

“Excellent Restaurant not to be missed!”

I hated the bed with the big wooden legs that I used to knock on very often. However, they have a relatively good spread of breakfast and excellent restaurant serving Peking Duck! No much of facility at the hotel. The plus point is easy access to subway and lots of eatery along the way. Decor... more

I hated the bed with the big wooden legs that I used to knock on very often. However, they have a relatively good spread of breakfast and excellent restaurant serving Peking Duck! No much of facility at the hotel. The plus point is easy access to subway and lots of eatery along the way. Decoration a bit of mismatch, combining modern & Chinese décor.

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“Average Hotel”

Hotel has nice views but too bad the windows are too dirty to get a clear view. They had a “Sightseeing” glass elevator that was just as dirty. All elevators were not in operation so waiting time was long, some people were not courteous and will totally cut in front of you. Rooms are okay but s... more

Hotel has nice views but too bad the windows are too dirty to get a clear view. They had a “Sightseeing” glass elevator that was just as dirty. All elevators were not in operation so waiting time was long, some people were not courteous and will totally cut in front of you. Rooms are okay but some areas need cleaning. The top glass drink shelf was very dusty. Bed is okay and wifi working properly. Staff is helpful and friendly. Breakfast buffet had a good variety of food and some regional specialties like duck eggs. There is an egg station and noodle station. First day was fine but second day it was busy so they opened up another dining room. They did not refill fast enough and after waiting 15 minutes for more food, we left. It is close to many shops and a Carrefour. There is a food court about a block away with many excellent restaurants.

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