Crowne Plaza Chengdu City Center, An Ihg Hotel

“Excellent 10 stars”

We had an outstanding stay Crowne City Plaza. The staff were very attentive, welcoming and polite. We were up graded at check in to Premium and offered complimentary breakfasts. We had two groups and requested rooms near each other which we were given. I loved the old world charm and stunning vie... more

We had an outstanding stay Crowne City Plaza. The staff were very attentive, welcoming and polite. We were up graded at check in to Premium and offered complimentary breakfasts. We had two groups and requested rooms near each other which we were given. I loved the old world charm and stunning views. The location was exceptional, central, a short walk to the metro lines 2 & 3 and a short walk to Chunxi Rd or Tiantian Square. Plenty of westerner and Chinese things to have for breakfast. The croissant bread pudding is a stand out! Well done chef. We had dinner in the Grill Restaurant on the 25th floor and there were good options for a variety of budgets. The concierge can call a cab to the airport for you if needed. Bring a swim cap if you’re going to enjoy the pool.

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“Good”

Wonderful Hotel, good rooms. We were upgraded to suite executive room, lovely view from the room and a very central hotel shopping and other things were nearby. The breakfast was good and wholesome. The restaurant needed improvement very limited menu for foreigners.

“Overall a nice and happy stay here!”

The hotel is conveniently located Zongfu Street, a short walk to the bustling Chunxi Road Pedestrian Shopping Street (and also to the Metro Station) and also IFS where airport shuttle buses stopped. (it only takes about 10mins walk) There are lots of eateries, departmental stores, shopping center... more

The hotel is conveniently located Zongfu Street, a short walk to the bustling Chunxi Road Pedestrian Shopping Street (and also to the Metro Station) and also IFS where airport shuttle buses stopped. (it only takes about 10mins walk) There are lots of eateries, departmental stores, shopping centers and even night markets nearby, very convenient! The hotel is big tall and from afar, you can see it. There are 6 lifts. We arrived at the hotel past 1am (as our plane landed at 1020pm at Tianfu Airport and after clearing immigration, we took the airport shuttle bus that took 75mins). We were welcomed by the friendly staff. And we were given vouchers for the welcome drink (which we could exchange anytime throughout our stay). We requested rooms to be near to one another, and all the 3 rooms were indeed near to each other. Thanks to the staff. And the rooms were quite spacious although a little dated. We had windows view and had a good bird eye's view from our windows. But beds were comfortable and we rested well. Only issue was that there was no main light for the room, as the lights were provided via desk lamps and so could be quite dark. The toilet was ok, bright and provided all the necessary toiletries items. There's a bathtub but small and quite shallow and common to splash the water out when getting out of it. Quite good TV channels (we could even watch CNA channel from our country) besides local and international ones. But it would be perfect if they can provide a list of TV channels to guide instead of letting us to scroll through one-by-one. During our stay, there was a major beverage exhibition fair to be held there and there were lots of renovations and setup works to be done. Although it did cause some inconvenience for us to walkout/in, it was ok. We also had the buffet breakfast at the restaurant (located at level 25, instead of level 2 due to the exhibition fair). It was heavenly. The spread was marvelous and great, so many things to eat, comprising of local, asian and western cuisines. Staff were friendly and efficient. This was also the place we got our welcome drink, which you can have softdrinks, fruit juices and even beer/wine! And on the day of our checkout, staff was so friendly and gave us souvenirs to thank us for bearing with the "renovation and setting up" works that caused us inconveniences. They also happily help us safekept our luggages as our flight was late at night but checkout at 12pm. (and room service was well done too) Overall, we were happy and enjoyed our stay here! We were initially a little skeptical of the stay here due to the several negative reviews earlier but were totally satisfied in most aspects.

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“Great city centre location”

Stayed on business in December 2023. The hotel is around 45mins from the airport, however journey is pretty easy and plenty to see. The hotel is located in the heart of Chengdu and you couldn't wish for a better location to explore from. Check in was fast, polite and efficient. The rooms are a ... more

Stayed on business in December 2023. The hotel is around 45mins from the airport, however journey is pretty easy and plenty to see. The hotel is located in the heart of Chengdu and you couldn't wish for a better location to explore from. Check in was fast, polite and efficient. The rooms are a little dated and for some reason were constantly warm, but the amenities were as you'd hope for. Only ate breakfast at the hotel and the selection was superb, again staff were great. Would stay again and recommend this hotel as a perfect city centre location.

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