The Peninsula Beijing

“Amazing team at the legendary property”

During our first trip to China, my family and I had the pleasure of staying at Peninsula Beijing, and I have to say that the experience much surpassed our expectations. We were treated with the utmost warmth as soon as we arrived and were always made to feel welcome. Joanna Su, the manager at the f… more

During our first trip to China, my family and I had the pleasure of staying at Peninsula Beijing, and I have to say that the experience much surpassed our expectations. We were treated with the utmost warmth as soon as we arrived and were always made to feel welcome. Joanna Su, the manager at the front desk, deserves special recognition for her considerate help and kind disposition, which made our stay genuinely remarkable. Joanna took the time to show us the hotel's amenities and the rooms when we first arrived. She went into great detail about everything, including the high-end services offered throughout the hotel and the options for the minibar. She obviously took pride in making sure we were informed and at ease. Her attentiveness didn't end there; she graciously provided wise recommendations for local sights when we had a few inquiries concerning our Beijing tour schedule. She even brought us to the concierge desk for extra specific guidance to ensure we had the greatest experience possible. Eating at the hotel's two well-known restaurants, Jing and the Chinese restaurant, was one of the pleasures of our visit. Each was remarkable in its own right. Every taste of the Chinese restaurant's assortment of classic meals with a contemporary touch was more delicious than the last. But we experienced something very extraordinary at Jing. Jing perfectly embodies great dining with a global flair, and the sophisticated setting and delectable meal reminded me of my time in Paris. We didn't know where to go for breakfast, but Joanna was there to help us once more. She showed us the hotel's breakfast service, which is situated in a charming section close to the lobby stores. I was immediately drawn to it because it reminded me of the breakfast options at the Peninsula Tokyo. In contrast to what we had seen elsewhere in the city, the serene and opulent environment made for a really different and special experience. We had a great time in the mornings, and the food was excellent in both variety and quality. What most impressed me during our three-day visit was the outstanding service that the whole staff offered. The concierge staff exuded enthusiasm and vitality, and the front desk personnel was consistently professional. Joanna in particular was a dependable presence, constantly smiling and willing to assist with any need. We sincerely appreciated the tiny but meaningful gesture that made us feel properly taken care of. From the luxurious amenities to the flawless service, Peninsula Beijing's commitment to providing an exceptional guest experience is apparent in every facet of the establishment. Peninsula continues to be my top pick for opulent travel experiences worldwide because of its unmatched attention to detail. I already look forward to going back to Beijing again because this trip was so memorable. Without a doubt, the Peninsula Beijing will be at the top of my list of places to visit in China in the future. Once again, we want to thank Joanna and the whole team for making our first time in Beijing so special!

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