Park Plaza Beijing Wangfujing

“Great hotel to stay in Beijing”

We stayed a total of 5 nights at Park Plaza Wangfujing. It is centrally located with subway stations, shops, and restaurants within walking distance. Travelling to tourist sights within Beijing city was easy and convenient. We were very impressed by the helpful and friendly hotel staff. Upon arriv… more

We stayed a total of 5 nights at Park Plaza Wangfujing. It is centrally located with subway stations, shops, and restaurants within walking distance. Travelling to tourist sights within Beijing city was easy and convenient. We were very impressed by the helpful and friendly hotel staff. Upon arrival, we were greeted by Kevin Li at the front desk. Check-in was fast and easy. His warm and helpful personality shone through when he suggested places we could go, helped to ensure that the prices we paid for our local tours were reasonable and went the extra mile to help us register for our visit to Tiananmen Square. When we asked for directions to the subway, he personally showed us the way! Every time we pass by the front desk, he never fails to greet and smile at us. We were also glad to befriend the 2 gentlemen, Yue Long Wang and Andy Jia, at the concierge counter. They helped to receive our taobao shopping parcels and suggested places to eat. The hotel room we had was big and spacious, with all amenities needed. There was a coffee machine for our use, and all drinks in the mini fridge were free to consume. Many thanks to the staff who put in great effort to tidy our room each day. Breakfast spread on the 2nd level was really sumptuous, with a mix of east and west selection. Staff at the breakfast always greet us with a smile and were quick to clear away our used utensils. There was a laundry room (washer and dryer) behind the front desk for hotel guests to use. So thoughtful! We are very happy with our stay at Park Plaza. Highly recommend to all.

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“Would definitely recommend”

This is an excellent hotel to stay in for a trip to Beijing. It is ideally located, in a quiet street just off a main road. There are two good restaurants, a Starbucks and a shopping mall with more restaurants very close by. The main Wangfujing shopping area and several metro stations are all withi… more

This is an excellent hotel to stay in for a trip to Beijing. It is ideally located, in a quiet street just off a main road. There are two good restaurants, a Starbucks and a shopping mall with more restaurants very close by. The main Wangfujing shopping area and several metro stations are all within walking distance. The interior of the hotel is a bit older but it is well maintained and it has style. The quality of the beds is amazing. The rooms are spacious and fairly quiet at night, with good airconditioning. There is a wide selection of both Asian and European food for breakfast. But what really stands out for me is the service of the staff. Whatever we asked for, it was literally taken care of within a few minutes. To give an example: there was no hot chocolate for breakfast but when we asked the breakfast manager, Jessie Chen, she had the kitchen prepare it for me. On the third day I asked for it they had mostly run out of cocoa, but the next day Mrs. Chen surprised me by offering me two cups of hot chocolate to make up for it. I will certainly come back here. RikV

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“Excellent hotel to stay in”

Centrally located within walking distance to wangfiuchiang district The room is spacious and clean The beds are comfortable and you have choice of pillows too The house keeping staff is superb ,they will come to your door when service is required immediately after you put down your phone There… more

Centrally located within walking distance to wangfiuchiang district The room is spacious and clean The beds are comfortable and you have choice of pillows too The house keeping staff is superb ,they will come to your door when service is required immediately after you put down your phone There are cappuccino machines for making coffee. In the shower area the water pressure is strong with hot shower I haven’t seen a hotel room with so many sockets on every corner of the wall, Safety features are well observed with masks within reach inside the closet and also plug in flashlight handy in case of black outs and fire We also tried their evening hot pot which was very good The hotel staff is courteous and there is also a specialty cigar shop located within the hotel lobby though there is a no smoking policy stated:: Throughout the ventilation and the air con is excellent with no mouldy smell. Of interest there are two oxygen rooms for people who cannot have a good sleep the only way to tell whether it works out or not is try out for yourself Overall it is an excellent hotel to stay in

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“No control over the washing / laundry area. Literally the only reason I picked this hotel.”

As per my title this hotel has no control over the washing and laundry area. This was literally the only reason I picked this hotel in Wangfujing as it included a free washing and laundry area. My suggest for this hotel is to implement a better washing and laundry policy. The current policy is ri… more

As per my title this hotel has no control over the washing and laundry area. This was literally the only reason I picked this hotel in Wangfujing as it included a free washing and laundry area. My suggest for this hotel is to implement a better washing and laundry policy. The current policy is ridiculous. Staff under no circumstances will remove clothing from machines and it is up to customers to do this. There is a registry for people to place their name and date but no time or completion. I remember getting a call by I don't know who at 11 pm at night from someone asking me to remove my laundry from a machine. I used the laundry at early in the morning. There is no instruction as to how to use the machine. The worst if you could use the dryer and come back a 1 or 2 hours to find out the machine errored out as the water holder is full. My suggest for the hotel to fix this matter. How about number every single machine. Include a start and finish and or a tick to show you have finished using the machine. Include basic instruction to use the machine and include instructions to empty the water holder for the dryers. What is frustrating is the washing and laundry area seem to be inspected regularly. The staff would take photos of laundry liquid behind each cupboard. Then a general photo of the area. What is the point of behind the laundry liquid behind cupboard and for people to come in and then where is the liquid? On a final point I stay in other Radisson Hotel on the same trip and didn't experience this issue. So, to be told this is a company policy is rubbish. Now back to the review. Washing and laundry area Your need your card to get into this area located next to the front desk. There are 3 washing machine and 3 dryers. There is also 3 combo washer and dryers. But during my stay 2 of the combo washers were out of order. There is a laundry sink. As mentioned before the laundry liquid is behind every single cupboard. There may be 4 cupboards. There is also a coffee machine with some pods, milk sub and water bottles. There are also a tissue papers. The hotel also includes breatherable bags to put your clothes into. These are normally located underneath the bear and dog. I thought the bear and dog was a nice touch for those who have kids or adult kids may have a temporary substitute while their soft toys are being washed. There is also a clothes steamer which I didn't use. Some machines have English and some are only in Chinese. The microwave/oven is also in this room in case you want to microwave something. Front Desk. Generally, I didn't have much interaction with them. They generally told me to speak to someone else. Staff only really care if you want to check in or out. These are the same staff who told me to deal with the washing and laundry area myself. Lobby Generally, were most people meet. There only a couple of areas to sit down as the rest is part of the restaurant. There is an automatic money exchanger. Please note the machine only accepts notes and will round down the exchange rate to whole notes. The concierge is also located close to the lobby next to the door. There was one concierge who did an amazing job and another one who did a reasonable okay job. There is also a revolving door with teddy bears in them who never escape. The doors also do stop sometimes so you can use the regular doors next door. Also, if you arranged for a tour guide to meet you made sure you give them the Chinese character for the hotel. Both this hotel and Regency have very similar Chinese characters with the difference been literally one character stroke been the difference. The hotel is next door. You can use the side exit to walk into a covered area to Regency. Breakfast Breakfast is located on Level 2 and starts at 6:30 am until I can't be sure 10:00 am. I can't sure about the closing time of breakfast, but I can be sure they opened at 6:30am as I was there at the time. The breakfast was buffet with a very large selection of foods. There was a noodle area, made to order eggs, pizza, several hot food selections, sushi, dim sum, sliced fruits, whole fruits, selection of bread, salad bar, coffee machines, soya bean machine, fruit drinks. Note when I was there the butter was very hard. Place the butter onto of the toaster and by the time the bread comes out this should be nice and soft. The bar is closed during breakfast. I mean I was there for 6 days and by no means did I get to try everything. The noodles are generally dry noodles with 3 sauces. Depending on our tour guide you may need to wake up early or can go later. If it's a city tour its generally around 9 am. So, you can have breakfast later. Visit to the Great Wall may require you to wake up early and have breakfast at 6:30 am. Park Plaza Club Benefit I will leave this one up to you to decide. Park Plaza Lounge was closed during my stay. The business center which is located in the Park Plaza Lounge was also closed during this time. There provided the business center assistance at front desk for a limited time. We booked a Park Plaza Room, and it was literally just a regular room with happy hour attached. So, you're really need to weight up if you want to book a regular room with breakfast or the Park Plaza Room which includes breakfast and happy hour. The difference is the happy hour. Happy Hour I cannot remember the actual times, but it was approx. 2 or 3 hours and generally once you finished your day tour. Happy Hour was completed in the same place as breakfast on level 2. Since I have already explained breakfast Happy Hour is literally the same noodle bar as breakfast, 1 rice/noodle dish with maybe 1 to 3 warm sides. Sushi, slice fruit. I noticed when they had a booking for the private room, they were more dishes compared to when it was just happy hour. When you compare this to breakfast it is a lot less selection. But when you compared this to other hotel who give you instant noodles this is a lot better. To be able to eat freshly cooked noodles. The hot food for me was a pass but the freshly cooked noodles was well worth it after a long day of a tour. There was also a selection of drinks available. Alcohol and non-alcohol. Sometimes this was shown on the front desk and sometimes you needed to ask. I visited often enough that the staff knew me after a couple of visits. Sometimes you could sit next to the buffet and sometimes you needed to sit further away in the viewing area which is a lot colder. Heat and Cooling The Beijing city control heating and cooling. During my visit many people complained about the lack of heat. Honestly, I found it too hot. If you require heating, ask housekeeping / front desk. If you need cooling, ask for ice. Gym, hair salon and massage. All located in the same area. The hair salon / massage is literally in front of the gym. Every time I visited there was literally no one. They are locker cabinet but no accessibility keys to access them. Honestly, I don't think anyone could really steal anything as the gym requires a card to gain access. It's a small gym with a couple of machines and a safety weight bench. Also a few free weight and a machine I have no idea how to use. The bathroom and toilets appear to have enough towels given the expected usage. The Room. We stayed in a Park Plaza Twin Room on Level 6. When you look on the website it literally appears we were given a Superior room with Park Plaza benefits. The room maybe old but was perfectly fine for our 5-night stay. The hotel offers free post card but is unable to assist you with posting them. Also to find a post office and or box in Wangfujing or Beijing is little hard. The post box near Wangfujing street is actually a fake post box to take photos with. Bathroom The bathroom was decent. This is a combined bathtub with shower. Made sure you close the shower curtains all the way. If not, you literally have water on the floor. The hotel provides amenities and if you require more do not hesitate to call housekeeping. I did find it interesting they included 1 hair band and 1 shaving kit. There are two toilet room holders in case you are caught short. Shaving mirror if you want a close shave. The weighing scale also included a cover which is nice given it was cold. Closest Includes two oxygen masks. I have a question about the date on the mask. Was the date stamp the manufacturer date or expiry date. It shows both manufacturer and expiry date, but it only has one date stamped. The hotel includes one umbrella with sling. Two bath robes with a limited space to hand clothes. Underneath this there is some storage space. The Room. There is a Nespresso machine with 2 pods, 2 milk sub and 4 bottles in the fridge and 2 outside. The Chinese standard is 4 drink bottles with person per day. A lot of storage places underneath the TV. The security box which I can't remember if it was under the TV or closest could easily fit my 16-inch laptop. A lot of USB charging ports and power sockets. A table with computer chair. This had a lot of the power socket. There was even an inbuilt power socket adaptor with USB here. There also an ethernet wired cable to plug into your computer. The computer chair didn't lock. Note for those coming from Australia the Chinese plug which is similar to Australian plug requires the ground spot on the plug to unlock the other two. Without this you can't actually plug in your mobile charger. Two coffee chairs with a coffee table. It was setup weird, so I pushed it back to allow for more space. There was a decent amount of space for a twin bedroom. The window opened so we could get some fresh air. Bed. Perfectly acceptable for a hotel. You have the choice of selecting 2 pillows already on your bed. If not, there is an option to select further pillows. If you're really picking with your pillows I suggest, bring your own. Internet The wifi was okay. Sometimes fantastic and sometimes terrible. Overall Other than the washing area issue the hotel was above standard. Location is good for site seeing inside the city area. Please note the Wangfujing area is very expensive given its literally next to the Ferrari and other expensive dealership. However, it is reasonably close to Forbidden Palace and Tiananmen Square (if you want to visit this area get a tour guide to book for you as these areas need to be pre booked in advance). I was honestly not interested in Wangfujing street as the majority of this area is Western Brands. You can buy Beijing treats on this street to take home. At the time of this booking, we had the choice between Park Plaza and Regency which happen to be cheaper than Park Plaza. I literally picked Park Plaza because of the laundry area. There is also Hilton close by. The hotel includes a card with the hotel name and a tick box with popular areas. If you intend to go to places by yourself this maybe help. If your using trip get the Chinese name off the website. There is a not famous Hutong literally close by to the hotel. It's nice to walk around and take photos of a couple of the houses. This is literally where people actually live. The nearby Pharmacy in English is called Yao 111. A couple of close by Chinese 7-11 competitors. The 7-11 is a little bit far from the hotel. There is a Starbucks right Infront of the hotel, but I suggest you give the Chinese coffee shops a go. Personally, I suggest the tea houses. If you order food or small goods, the staff will have it sent up via the Robot. For a while I thought they were talking about a staff member named Robert. I was like why Robert left the Robot Infront of my room. Oh, they meant Robot not Robert. Ordering takes away is affordable and cheap in China. A lot of restaurants keep doing takeaway until late at night even if the restaurant is closed for customers. If it's really late at night you can always order BBQ. Saying that if it is really that late you should properly consider sleeping for your next day tour. I think for the average person you need to weight up if you will take full advantage of the club room benefits or not.

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