Mercure Beijing Downtown

“Excellent”

My favourite of the six hotels in the PRC in which we stayed. Very comfortable rooms, with excellent beds. We saw new mattresses being installed during our stay. Helpful staff on reception as well as Daniel on the front door. Excellent range of items of Chinese and western items for breakfast in a … more

My favourite of the six hotels in the PRC in which we stayed. Very comfortable rooms, with excellent beds. We saw new mattresses being installed during our stay. Helpful staff on reception as well as Daniel on the front door. Excellent range of items of Chinese and western items for breakfast in a spacious dining room. There were also 4 washing machines and 4 driers (with detergent). Opposite the hotel there is a small convenience store with a wide range of items, and walking a block (10 minutes) in the same direction takes you to a shopping centre and food hall. This was next to the Metro station which I think was called Jiulongshan. I would happily stay here again.

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“A very good hotel”

We enjoyed an excellent 4 night stay at the Mercure Downtown. It really has everything you would need for a hassle free stay. It’s modern looking outside and inside and has some nice modern technology like robots for cleaning and delivering rooms to meals. The hotel has free WiFi which was trouble… more

We enjoyed an excellent 4 night stay at the Mercure Downtown. It really has everything you would need for a hassle free stay. It’s modern looking outside and inside and has some nice modern technology like robots for cleaning and delivering rooms to meals. The hotel has free WiFi which was trouble free for us, but we also had an eSIM for our phones. The rooms are big and include a comfortable bed, large tv but only one of the 56 channels was English speaking, safe, fridge with two bottles of water per day, usb charging points and multiple two and three pinned sockets (although the round pin European style adaptors we brought didn’t fit), a good big shower, tissues and toiletries - shampoo, conditioner, body wash and a very smart toilet with a heated seat and lots of washing functions. No bath. We tried the hotel pool and the water was cold, but ok. The hotel has a gym and laundry area, with 4 washing machines and 4 tumble dryers, which we used and were very useful, if a little time consuming. The restaurant is very good for breakfast and dinner, with a huge choice of Chinese and Western food. We were staying as part of an escorted tour, so we were out every day and didn’t have any choice on where to eat, apart from the first night, when we had a lovely evening meal in the hotel restaurant and we had 4 excellent breakfasts. The lobby bar has lots of choice and drinks are reasonably priced. Betsy, who was there every day of our 4 night stay was lovely. Thank you. The staff generally are very helpful and provided us with a useful Beijing Mercure map which really helped us to find our way around. They also helped us with the loan of a travel adaptor. There’s 3 convenience stores across the road from the hotel and, between them, they seem to sell anything you would need and cheap too. It was an easy 15 minute walk to find the large shopping mall, McDonald’s and underground station, which took us all over Beijing. We had an enjoyable stay and would happily recommend the hotel for a Beijing stay.

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“Nice refurbishment and good amenities”

The refurbished rooms and areas are really nice, clean and modern. The new rooms are very clean, have comfortable beds, really good showers and amenities. The gym is decent enough for what you need, and it is great to have free laundry facilities. Breakfast is okay, but could be better in terms o… more

The refurbished rooms and areas are really nice, clean and modern. The new rooms are very clean, have comfortable beds, really good showers and amenities. The gym is decent enough for what you need, and it is great to have free laundry facilities. Breakfast is okay, but could be better in terms of selection and quality, especially the fruit juice.

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“Comfortable beds”

Good: + comfortable bed + swimming pool + clean Negative: - stuff is occupied with own business - air climate not working We visited friends in Beijing and did not eat breakfast, so we cannot say anything about breakfast. We checked in with our daughter, who speaks chinese, and our chinese friend… more

Good: + comfortable bed + swimming pool + clean Negative: - stuff is occupied with own business - air climate not working We visited friends in Beijing and did not eat breakfast, so we cannot say anything about breakfast. We checked in with our daughter, who speaks chinese, and our chinese friend. There was no problem. When we had a problem with the air condition and spoke English, they said something in chinese behind our backs, my daughter was shocked, because she understood them. So stuff is rude and impolite, if they think that you cannot catch a word. Something to laugh about and it is a story to share at home ;)

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