Hotel Plaza San Francisco

“Excellent Location, Excellent Everything”

We loved this property. All the staff were exceedingly helpful. The restaurant and bar offered delicious cuisine, cocktails and wine. The hotel itself is like a grand dame, very nicely appointed and perfectly situated within easy walking distance to most popular attractions. Our rooms were nicely... more

We loved this property. All the staff were exceedingly helpful. The restaurant and bar offered delicious cuisine, cocktails and wine. The hotel itself is like a grand dame, very nicely appointed and perfectly situated within easy walking distance to most popular attractions. Our rooms were nicely appointed, upscale, and afforded an excellent night''s rest. Highly recommended.

less

“Affordable five-star hotel with friendly service and prime location.”

Specifics: Three days and three nights in a corner suite, bookending my time in Rapa Nui. (room #401 in the beginning and #1001 at the end) Check-in: The first (early morning) was better than the second (late evening). At the former I was met at the door by a staff member, checked-in at the ... more

Specifics: Three days and three nights in a corner suite, bookending my time in Rapa Nui. (room #401 in the beginning and #1001 at the end) Check-in: The first (early morning) was better than the second (late evening). At the former I was met at the door by a staff member, checked-in at the front desk, and my luggage was brought up to my room while getting an explanation of the hotel’s facilities and room. The latter was a self-driven affair, probably because it was just before midnight. (The gentleman at the front desk did remember my stay from earlier in the week.) [3.5/5] Room: As advertised on the website: a classically decorated room with ethnic decorative touches, a large bed, two couches, and a sit-down work desk. I believe the hotel is about thirty years old and I don’t think the property has been renovated but overall wear-and-tear was minimal. The bottom line is that I felt comfortable. (Of note, there was a soft clicking noise in the bathroom that was noticeable but not annoying in #1001.). [4/5] Facilities: All of the usual suspects one would expect from a five-star establishment: bar with adjoining restaurant, spa with (closed for maintenance) indoor pool, a spacious foyer with numerous nooks and crannies for seating, and a modest fitness center. I used the spa once and it was decent with good customer service. The same observation of the room applied here: older, functional spaces that were aesthetically appealing if a little worn. [4/5] Service: Universally friendly and prompt with a little bit of a casual vibe thrown in. The folks at the bar especially were great, I visited them several times a day and they were very knowledgeable (thanks Joe!) and actually made me choose to eat there as opposed to exploring the city. Room service was decent; the guys at the front door were very prompt in greeting everyone even later in the evening. Overall thumbs up here. [4/5] Cost: All of the above at less than half the rate of the Ritz Carlton. This definitely was a huge plus and one of my main reasons for staying. [4.5/5] Location: Within a five-minute walk to Plaza des Armas and less than that to La Moneda Palace. University of Chile Metro stop is right down the road. Ideal. [5/5] Summary: An overall positive stay, with the cost, location, and my interactions with the staff pushing this to solidly above average. I would definitely stay again. [4/5]

less

“Amazing Location”

This is a grand old fashioned hotel with great sized rooms. The location was amazing as we walked to everything. Breakfast was good but extremely busy with long queues at the coffee machine. The cherries were amazing. The reception staff were extremely helpful with very good English.

“Lovely Hotel”

Stayed here for six nights in total, in between a trip to Rapa Nui. Lovely large room, with a huge bathroom, had everything we needed. The pool was great, and we had it to ourselves when we used it. Ate in the restaurant bar a few times, meals were lovely and so were the Pisco sour. All the staff... more

Stayed here for six nights in total, in between a trip to Rapa Nui. Lovely large room, with a huge bathroom, had everything we needed. The pool was great, and we had it to ourselves when we used it. Ate in the restaurant bar a few times, meals were lovely and so were the Pisco sour. All the staff we dealt with were lovely, very friendly. It’s a five minute walk to Plaza de Armas, and we felt quite safe walking around, although we were warned about pick pockets. Would definitely stay here again, great hotel.

less