Casa Bueras Boutique Hotel

“Lovely hotel in a lively location”

I prefer boutique hotels over big chains, and Casa Bueras did not disappoint. The staff was welcoming and attentive; the room was clean, spacious, and charming; and the breakfast had something for everyone - fruit, cold cuts, yogurt, cereal, eggs cooked to order, toast, pastries, juices, espresso, … more

I prefer boutique hotels over big chains, and Casa Bueras did not disappoint. The staff was welcoming and attentive; the room was clean, spacious, and charming; and the breakfast had something for everyone - fruit, cold cuts, yogurt, cereal, eggs cooked to order, toast, pastries, juices, espresso, and tea. The location is outstanding, a five minute walk from all the shops, restaurants, and bars in Lastarria (but still relatively quiet) and no more than a 20-minute walk from almost anywhere we wanted to go in Santiago. Taxis in the neighborhood were plentiful and several metro stations were nearby. Management allowed a late check out on our day of departure for 50% of the daily room rate to accommodate a late flight, which we greatly appreciated.

less

“A Lovely Place To Stay With Wonderful Staff”

I enjoyed my stay at Casa Bueras very much! My room was very clean and spacious, and the staff was so good to me. I actually had my phone stolen on my last day in Santiago, and Rodrigo and Nicolas we’re so kind and helpful and letting me use the hotel computer so I could email my family to let them… more

I enjoyed my stay at Casa Bueras very much! My room was very clean and spacious, and the staff was so good to me. I actually had my phone stolen on my last day in Santiago, and Rodrigo and Nicolas we’re so kind and helpful and letting me use the hotel computer so I could email my family to let them know what happened. I was traveling alone, so they made me feel not so alone, and it was a comfort having them there to help me. The breakfast was lovely, and it’s overall just a very comfortable, nice boutique hotel. I highly recommend you stay here if you’re in Santiago!

less

“Great location, odd hotel set up”

This is a very odd hotel. It’s in a great location, we walked nearly everywhere. Lastarria has a lively restaurant scene and is on the door step. We walked to the main shopping area, Menuda Palace and Plaza de Armas. The street it was on was very quiet at night but that might have been because the … more

This is a very odd hotel. It’s in a great location, we walked nearly everywhere. Lastarria has a lively restaurant scene and is on the door step. We walked to the main shopping area, Menuda Palace and Plaza de Armas. The street it was on was very quiet at night but that might have been because the road was part closed for roadworks. The adjacent roads were not quiet. We had booked a Junior Suite so we could have a sitting area and a private terrace. The room we got had neither but when we enquired we were told we had been upgraded to a suite. We had a table and chairs but no sofa which is what I had hoped for. The room was large with antique furnishings and well lit and looked onto the street. The bathroom was large and quite smart. The bed was comfortable and we had a fridge, AC and a safe. It just didn’t fit my expectation of a suite (ie has separate sitting area). There is a small dining area and an outside terrace but no real lounge area other than outside. The breakfast is served in the dining area and was adequate. There was a bowl of fruit on day1 which went slowly down and was never replenished. Eggs were available with bacon which was a real treat. The pastries seemed a poor selection and a bit stale. The coffee was good and they have decaffeinated. There is a pool in the garden but it was absolutely freezing and not usable. The really odd thing was that you hardly ever saw anyone. It was rare to see another guest and the staff only seemed to be behind the front desk. There is an honesty bar rather than a real one but they didn’t have a lot of the items on the list. It was a bit like a ghost ship, except for one day when we came back to find it being used as a photo shoot with young people draped everywhere.

less

“Honest review”

So many reviews are not very honest anymore, and I was suckered by other reviews when picking this hotel. So, Let me be honest so you control your expectations. First, the Casa Bueras has very helpful front desk employees. The rooms/bedding/pillow variety is good. The location is convenient to … more

So many reviews are not very honest anymore, and I was suckered by other reviews when picking this hotel. So, Let me be honest so you control your expectations. First, the Casa Bueras has very helpful front desk employees. The rooms/bedding/pillow variety is good. The location is convenient to BellaVista area and the funicular. There is no coffee or tea in the rooms. The “honesty bar” area has soft drink cans for $2500($2.50) and does have a complex coffee machine that I was told “use it if you know how”. Well, I have never been a barista, so I could not work the huge machine that had at least 5 compartments and spouts. I did read that Breakfast was good at this hotel, but I cannot confirm that because it was never ready at 7am when advertised and needed. If you are taking any of the full day tours to Valparaiso, Casablanca, or the Andes, for example, know that the tour bus pickup here is about 730am as this location is usually first pickup and last dropoff. The breakfast lady doesn’t even look at you to offer a coffee until about 725am, thus no time to even drink it. Upon HER arrival at 7am, she goes through a 25-minute ritual putting out cold plates of meats, fruits, and other items while ignoring your presence, your pressure for time, and your yearning for your first cup of morning coffee (as the room has no kettle). We experienced this two days in a row. Eggs cooked to order were only seen from a sign during our stay, as we never had enough time to wait for her attention to guests, and left with only a couple of bites of fruit each day. We had a junior suite with a patio, but the patio atmosphere is just “meh”, with little greenery, a view of an old apartment building (not park), and a tattered umbrella. The room itself for the Junior is cramped. For the price paid, I would not choose this hotel again and was disappointed overall with my stay of three nights (for almost $600 usd). I think there is better value elsewhere in Santiago.

less