Description
Facilities: The hotel has 304 rooms, which are located on 10 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet acces… more
Location: Facing the Inner Harbour and adjacent to the Parliament Buildings, the hotel is 2 blocks away from the shops along Government Street and 5 blocks from Fisherman's Wharf. The city centre of Victoria is around 1.400 m away, where guests can also find shopping facilities. Nearby attractions include the Pacific Undersea Gardens, some 100 m away, Royal British Columbia Museum, around 300 m away, Thunderbird Park, some 400 m away, Victoria Bug Zoo, around 500 m away, the Maritime Museum of British Columbia, roughly 600 m away, and Emily Carr House, some 800 m from the hotel.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request.
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- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Facilities for events and banquets
- Restaurant with high chairs
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Fireplace
- Vending machines
- Wedding service
- Heated pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Computer room
- Dance hall
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Children’s pool
- Activities
- Tennis court
- Water sport facilities (on site)
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 19
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 2829 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Victoria
Showing 5 featured reviews out of 2829 TripAdvisor reviews
T
TexSLP
Oxnard, California
27/12/2024
“Great Stay”
Hotel staff helpful and accommodating. We enjoyed our meal at the restaurant on premises. The Gingerbread competition held at the hotel created a busy lobby, but was certainly fun to look at the entries. This hotel was so close to the ferry we took and close to the hop/on off bus and a food tour we… more
E
elziemoran
Edmonds, Washington
24/12/2024
“Great Customer Service”
I called the day before we arrived and requested our two rooms be near each other on the same floor. During that call I received excellent customer service. On the day of our arrival we were greeted by the front desk and once again were pleased with the customer service. They were able to get us… more
9
949nellieb
06/12/2024
“Attentive Staff - Athletic Club too”
Great location and attentive staff. I was very happy with the customer service, especially Nirita, at the front desk check-in area. She was the BEST with our family needs and pet dog, KoKo. We had a great experience and highly recommend this location—bonus access to the Victoria Athletic Club.
M
mohamadh766
Calgary, Canada
21/11/2024
“Location is great”
We had a family stay at this hotel. Location is very good and close to most sightseeings. Swimming pool and gym are amazing. Check it was easy. Good restaurant in the lobby. Rooms are clean although they are quite small. Reception staff are helpful.
I
Inspire23853694644
Centralia, Washington
09/12/2024
“Grand experience”
Hotel was extremely beautiful and well appointed. Staff were professional and attentive. Door men offered umbrellas due to weather. Beds were comfortable with good selection of pillows. Bedding was high quality and clean. Coffee was great flavor and the view and location couldn't be beat. Unfortuna… more
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