Description
Facilities: The hotel was built in 1912. 49 suites, 24 single rooms and 30 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions… more
Location: This hotel is located in the centre of the historical old town, just a wonderfully scenic stroll away from countless attractions of Victoria, including its parks and gardens, speciality shops, boutiques and shops. The world-famous Butchart Garden is only a short drive from the city centre.
Hotel highlighted for…
Meals: The dining area includes a non-smoking restaurant and a café. A delicious breakfast provides energy for the rest of the day.
- Parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Nursery
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Bike rental service
- Ice-cube maker
- Housekeeping service
- Medical service
- Vending machines
- Postal service
- Cloakroom
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Vending machines
- Bar
- Tea and coffee in common areas
- Restaurants
- Facilities for events and banquets
- Activities
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Disabled access
- Languages
- Spanish
- English
- Minimum registration age without supervision
- 19
- Deposit:
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Good to know
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Excellent
Based on 1527 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 1527 TripAdvisor reviews
M
mjmadd
Abbotsford, Canada
06/11/2024
“Wonderful property, always a pleasure to stay here”
Super clean room, bed was very comfortable and had a great nights sleep, our room was very spacious and quiet. This property is our go to when we visit Victoria. The hotel is central to everything downtown so its nice to be able to walk everywhere, coffee shops and restaurants and shopping
L
Lovetotraveltimes
Vancouver, Canada
02/09/2024
“A wonderfully located gem of a hotel”
This hotel is very centrally located to the Downtown core with restaurants, stores and points of interest. We found it very easy to walk to everything. The service staff are also all very helpful and efficient making the registration and checkout a smooth process. In addition, the rooms are very co… more
C
Carina P
18/08/2024
“Fantastic Location, Great Value, and Impeccable Rooms”
We recently stayed at the Best Western Plus Carlton Plaza Hotel and had an excellent experience. The location is absolutely unbeatable, right in the heart of downtown Victoria. Everything you could possibly need is within walking distance—restaurants, shops, and popular attractions like the Inner H… more
M
M G
15/08/2024
“Hotel good, Victoria disappoints…….”
Great hotel and Ruby restaurant has awesome breakfast, fun atmosphere and tremendous staff. The hotel is located close to the funky little stores to explore. BUT the neighborhood is VERY sketchy and I did not feel safe walking with my family after dark. Even during the day, drug users everywher… more