Sheraton Centre Toronto Hotel

“Best Hotel in Toronto Downtown.”

Its a 5 star hotel and went there with my brother and family. The location is just great. Its 5 minutes walking distance to the Eaton Centre mall, the bayshore mall, and most of the restaurants and shopping district. The city park is right there. Best part I liked about the Hotel is there Lounge… more

Its a 5 star hotel and went there with my brother and family. The location is just great. Its 5 minutes walking distance to the Eaton Centre mall, the bayshore mall, and most of the restaurants and shopping district. The city park is right there. Best part I liked about the Hotel is there Lounge. Best place to sit and relax have breakfast, have juice, tea, water and sit quietly and work on your laptop while looking at the amazing mesmerising view of the Toronto city skyline. Their rooms are very nice, the service is very good, they have very good breakfast spread and options. Everything was perfect. Superb.

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“Great location and nice rooms”

I stayed 3 nights when traveling for work. The hotel was very busy especially given the Taylor Swift concert in town the first night of my stay! There was a fire alarm that went off at around 5 am and although we didn't have to evacuate our floor, the alarm went off for an hour or so with repeate… more

I stayed 3 nights when traveling for work. The hotel was very busy especially given the Taylor Swift concert in town the first night of my stay! There was a fire alarm that went off at around 5 am and although we didn't have to evacuate our floor, the alarm went off for an hour or so with repeated announcements. Obviously this could not be helped but it was rather annoying. The room was very comfortable and clean and the location of the hotel was great. The only reason I am giving 4 stars instead of 5 is because I requested a late check-out until noon which could not be accommodated due to high capacity which was fine except that the housekeeper started knocking on my door to clean my room 25 minutes before 11! I told her I needed a few more minutes and she looked surprised like I was inconveniencing her by not letting her come in to clean right away. I hadn't checked out yet so I'm not sure why she thought I was finished with my room. It was very strange and annoying and then I felt all rushed to get out of my room faster (which I did around 10:50).

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“Good location but old hotel in need of refurb”

Good location in the city centre and about an hours drive in traffic from the airport. Check in staff very nice and the check in process was smooth, but not much explained on where things were in the hotel. Room was very old and dated. Brown carpet, brown wall paper, old furniture, but it was s… more

Good location in the city centre and about an hours drive in traffic from the airport. Check in staff very nice and the check in process was smooth, but not much explained on where things were in the hotel. Room was very old and dated. Brown carpet, brown wall paper, old furniture, but it was spacious and warm. Bed comfy, iron and ironing board, coffee making facilities and water provided. Bathroom shower was fine but they still use shower curtains. The water pipe noises during the night were constant and you can hear other guests in the corridor banging doors, but I didn't hear any traffic noise on the 25th floor. Do not disturb room signs are still the flimsy old paper signs that have a tendency to fall of the handle when you open or close the door. Wardrobe was a cupboard with a door, like an extremely small spare room, not a proper fitted wardrobe, and it's poorly designed with a shelf right across the middle, so you can't hang long items like dresses properly. WiFi was not very good and kept dropping out. Breakfast was a very strange affair. No buffet as you'd expect in this part of the world. Just a few tables to the back of the main entrance hall with waiter service. No one to greet you so I spent a while wondering if I was even in the right place. In the end I decided to order room service instead. It's the same menu and a very nice lady bought everything up in boxes and a bag within about 20mins of ordering. All in all an OK but dated hotel in a good location of Toronto.

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