Description
Facilities: The hotel has a lift and features 202 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabiliti… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).
- Entertainment
- Entertainment
- Pool table
- Aerobics
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Wedding service
- Cloakroom
- Babysitting service
- Poolside huts
- Heated pool
- Private pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Bar
- Activities
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 19
- Deposit:
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- General
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Good to know
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Excellent
Based on 1824 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Toronto
Showing 4 featured reviews out of 1824 TripAdvisor reviews
A
Andreas A
06/01/2025
“Excellent Experience, Cant Say Enough Good Things”
We stayed at the Shangri-La last week as part of a weekend getaway to celebrate our son's 8th birthday, which included a Raptors game. I had mentioned during the booking process that he was a big Raptors fan, and upon arrival to our hotel room he was thrilled to see a Raptors-themed birthday gift a… more
K
KarynTorontoS
Toronto
02/01/2025
“FABULOUS NEW YEAR'S EVE EXPERIENCE!”
We stayed at the Shangri-La Toronto for New Year's Eve and it was fantastic! The room, the dining (two super restaurants) and the staff were absolutely great. We really enjoyed the New Year's Eve party and loved the band and the 'balloon drop' at midnight. We are already thinking about when our nex… more
F
followherdream
New York City, New York
26/12/2024
“The best hotel. To the perfection”
One of the best hotels I have ever stayed at. Big spacious room. Very nice pool. Super relaxing lounge area. Staff are incredible. Food was also very good inside of the hotel. The hotel is also so beautiful throughout. Strongly recommend it! The location is also convenient
A
Amy K
20/12/2024
“5-star hotel for a reason”
This was my first experience staying at a 5-star hotel and it exceeded my expectations. From the outside the hotel doesn’t look like much but that’s how all the surrounding hotels and buildings look, very industrial and gray. When we drove into the hotel’s entrance we were greeted by the valet staf… more
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