Description
Facilities: The hotel has a lift and features 202 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabiliti… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).
- Entertainment
- Entertainment
- Pool table
- Aerobics
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Wedding service
- Cloakroom
- Babysitting service
- Poolside huts
- Private pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Bar
- Activities
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 19
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 1824 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1824 TripAdvisor reviews
F
familyvacay215
Kitchener, Canada
26/10/2024
“Lovely luxury hotel in Toronto”
We had an amazing stay at the Shangri La Toronto for a girls weekend in October. The hotel is beautiful, rooms spacious and service amazing! We had lunch in the lobby while waiting for our room and the food was great. After a night out, we returned to a packed lobby with live music, which was a ni… more
N
Nayy-Nayy
Toronto, Canada
25/10/2024
“Love the hotel amenities, the staff, the spa...this is our new staycation spot”
We love everything about this hotel! There was an incident that happened during dinner and the manager came over. He didn't even look at the bill, he said your entire dinner is comped...there was four of us. It wasn't about the money but the way he handled the situation.
C
Chris F
22/10/2024
“Best Stay in Toronto”
We live in Toronto but do a stay-cation here a couple times a year. The accommodations are always top notch - beautiful rooms, views and bathrooms are always 11/10. This time, I was not even aware I shared my children were coming & they had a cookie decorating kit in the room. When I called to as… more
S
Susie S
London, United Kingdom
21/10/2024
“Wonderful stay”
Had a wonderful stay and experience at this beautiful hotel. The staff were very friendly and helpful and a special shout out to Dean from the concierge. He helped us hugely with our Niagara Falls transportation, getting us a table at the new fantastic Chinese restaurant restaurant Mott 32 & even a… more
J
Juan G
21/10/2024
“Visiting Toronto from New York. ”
The hotel is very especial, room was great l, all the staff is very attentive and ready to help. The Chief Concierge Dean Voon did an amazing job!. He made last minute reservations in Mott 32 to celebrate my husband birthday, send us complimentary champagne and chocolates to our room, and spent tim… more