The Glen House Resort

“Beautiful view, horrid parking.”

Beautiful view. Loved looking out at the lake every morning. Unfortunately the weather didn’t cooperate with us so we couldn’t enjoy all it had to offer. The beds were comfortable and the room was clean, and reasonably updated. Pillows could use replacing though. Although housekeeping seemed to... more

Beautiful view. Loved looking out at the lake every morning. Unfortunately the weather didn’t cooperate with us so we couldn’t enjoy all it had to offer. The beds were comfortable and the room was clean, and reasonably updated. Pillows could use replacing though. Although housekeeping seemed to skip making one of the beds every time they came. A microwave would be a great addition to the rooms. My elderly parents were in the room next to us and their room had a significant slant to the floor making it difficult for them to walk on. My only complaint was the parking. It’s terrible. We were involved in a fender bender due to very little room to manoeuvre a bigger vehicle. When going to the front desk to ask for a pen, the lady who hit me was told “oh don’t feel bad it happens all the time here” clearly they are aware of the parking issues.

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“Old fashioned with decent technology and amenities ”

Surprisingly good but keep your expectations in check. This is an old-school Ontario family resort with a nice indoor pool, really good food, some really nice rooms and some really terrible rooms. My advice would be to book the most expensive room you can afford -- and definitely book a riverview... more

Surprisingly good but keep your expectations in check. This is an old-school Ontario family resort with a nice indoor pool, really good food, some really nice rooms and some really terrible rooms. My advice would be to book the most expensive room you can afford -- and definitely book a riverview room! The buildings that are right on the water include Maplewoods, rooms 124-232, which has an unobstructed view of the river, and Pinewoods, rooms 112-221, which overlooks the outdoor pool and the tiny "beach". The lovely indoor pool is closest to Maplewoods. Avoid Oakwoods on the hill, even though they have microwave ovens, because beds are tiny (two small double beds and lower quality furniture) with no view. There is strong Wi-Fi in the upstairs conference rooms in the main lodge but very poor Wi-Fi in some guest bedrooms. Rooms vary: some have electric fireplace, some have a bathtub, and some have a microwave, but all rooms have a small fridge, 2 upholstered armchairs, a tiny old-school coffee percolator (can make plain hot water for tea), a balcony with 2 simple outdoor chairs, 6 wood hangers with very limited storage room for suitcases, plenty of drawers for storage, plenty of outlets to charge electronics and devices, a mirror in the bedroom area, TV, adjustable heating, and wall to wall carpeting. Unfortunately many rooms have old fashioned bedspreads rather than duvets. But some rooms have duvets. It's inconsistent. None of the shower heads are fancy. It's difficult to get the shower tap position just right to get hot water but there was always hot water if you were patient and kept fiddling. Very nice dining room and pub with very good service staff and surprisingly good, fresh food. I was there for a professional conference and was pleasantly surprised that although breakfast was listed as 7:30 to 9:00 am, they put out fresh scrambled eggs in the buffet at 8:45 a.m. Lunch and dinner buffet chicken and beef and salmon were always moist and tender. Vegetables were always crisp and colorful and nothing was overcooked. This is pretty rare at a conference with lots of people. Front desk staff in person were kind, friendly and helpful. However, when I had called to ask questions a few weeks prior to visiting, I found the female front desk staff very unfriendly and unhelpful. So maybe that varies depending on the staff. There is an indoor hot tub which is abysmal, it is one of those rough plastic-y things. But the indoor pool is heated to 80 degrees, the games room is huge and well kept, and there are vending machines and ice machines. We were there in April, so it was too early in the season to rent boats or do any water sports and the outdoor pool was still closed. I'm not sure what this place would be like in summer when it is full of kids running around and screaming and splashing, but the peaceful view of St Lawrence River and the sound of the birds is restoring and healing in the offseason. There are very limited towel racks in the bathroom and no hooks so nowhere to hang wet bathing suits and can't spead out wet towels. They do not provide bath and shower gel, just bar soap so bring your own body wash. There is daily housekeeping, they plump up your pillows, replace the towels, throughout the garbage, and replace used glassware. Fireplace rooms have 2 huge wine glasses, but most rooms do not have any glassware. They do provide plastic individually wrapped cups and some mini bottles of shampoo, conditioner, body lotion and of course bar soaps.

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“thought I'd try it”

I watched what appeared to be the staff gossip at the bar about patrons, it was very uncomfortable to see them congregate behind held up menus, taking turns peeking at the unsuspecting group. It felt like a spot for regulars meal was ok