Quality Hotel Fallsview Cascade

“Overall good value for your money”

My wife and myself booked in for a two day special which included two breakfasts and two evening meals. Honestly the price was a very good even considering a slight additional charge for an upgrade to a King size room on the 7th floor overlooking the American falls. The room was clean and the bed v… more

My wife and myself booked in for a two day special which included two breakfasts and two evening meals. Honestly the price was a very good even considering a slight additional charge for an upgrade to a King size room on the 7th floor overlooking the American falls. The room was clean and the bed very comfortable although the two room chairs should have been thrown into the dump a few years ago ! The hotel is looking a little "tired" and needs a general clean up, ie, the front windows looked as though they hadn't been washed this year !! However the staff were very pleasant, the breakfast buffet was excellent and we had an excellent ( free) meal at the revolving Skylon Tower Restaurant and a "not so good" evening meal at Coco's Steak house. Overall a very pleasant stay at an amazing price.

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“Adequate hotel for a reasonable price (during off season)”

Overall a pretty nice stay at this property. Location has free parking which is unusual for the area, usually this is an additional cost. Check in and front desk interactions during stay were good and smooth. Elevator to and from room (one small one in weird hallway location) was interesting. … more

Overall a pretty nice stay at this property. Location has free parking which is unusual for the area, usually this is an additional cost. Check in and front desk interactions during stay were good and smooth. Elevator to and from room (one small one in weird hallway location) was interesting. Every time the elevator stopped going up or down, it jerked/bounced. Unnerved me a bit. Overall the facility is well maintained, but it does show signs of its age and its constant high tourist area location. Good location for getting around the area though. Completely walkable to most things and close by stops for the WeGo bus. We had a corner room on the 7th floor (a suite). It was a nice size and layout with one full balcony overlooking Murray street (which takes you straight down to the main drag to walk to the falls). We also had a Juliet balcony (not a real balcony but a big sliding window with a protective gate in front of it. This gave us glimpses of the American Falls, and also views of the Skylon Tower. The room had a fireplace, a small desk, bed, nightstands, small closet, small fridge and microwave and a couple chairs in front of the Juliet balcony. The room overall was clean, but dated for sure. The big heavy drapes and valances had not been washed or cleaned in years (at least they looked like it). The furniture all showed signs of heavy, repeated use (the two chairs to look out when you sat down you actually sank into them the cushioning was so broke down). Bed was a bit hard and uncomfortable. Did not use the pool, but there is one on site. The breakfast room was large enough for when we were there with the same limited fare each day. Just basics to get you started. I can imagine though during peak season it could get chaotic. Since we were there Labor Day week, it was actually pretty dead during the week, and the weekend days were a little more crowded. For the price we paid I can't complain about our stay (around $100 a night), but during normal season when rates sky rocket it would certainly be questionable value for money. I would certainly stay here again during non peak times. PS: Lots of shopping and restaurants near by and Casino right across street. Note: Stay in the main building if you can, this building seems to be nicer and direct access to the breakfast room. The other rooms are motel style around the edge of the parking lot.

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“Terrific location, across the street from casino & above the falls”

Couldn't ask for a better location, directly across the street from the casino, and a good 5 minute walk down the hill to the falls. Older building, some areas in room updated especially the nice waterfall sink, reasonably priced, staff very friendly and helpful. Nice selection for breakfast buffet… more

Couldn't ask for a better location, directly across the street from the casino, and a good 5 minute walk down the hill to the falls. Older building, some areas in room updated especially the nice waterfall sink, reasonably priced, staff very friendly and helpful. Nice selection for breakfast buffet between 8-11am. Bed comfortable, refrigerator in room always a plus. Some other areas needed for improvement, larger tv, change curtains (mine were stained with holes). Can definitely hear next door neighbors & them taking a shower. If I were ever to visit again I would stay here.

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“Budget stay in great location”

Comfy beds and a great location. 5 minute walk downhill to be directly in front of the falls (but yes that means uphill walk home). Breakky included delicious fluffy eggs on toast. Check in was super slow and our room cards stopped working twice on our short stay, and you can hear the noise of … more

Comfy beds and a great location. 5 minute walk downhill to be directly in front of the falls (but yes that means uphill walk home). Breakky included delicious fluffy eggs on toast. Check in was super slow and our room cards stopped working twice on our short stay, and you can hear the noise of other rooms and the corridor. But having said that, given the budget, super comfy bed and great location I would still stay here again.

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“You get what you pay for, let them know when you need something improved. Good location.”

We did a 4 night stay, the first night when we arrived we found out we were booked in the motel portion of this hotel. There was no parking, I had to go to their overflow lot and crawl through a broken fence to get back onto the property (thankfully nice weather) Found a spot on site the following … more

We did a 4 night stay, the first night when we arrived we found out we were booked in the motel portion of this hotel. There was no parking, I had to go to their overflow lot and crawl through a broken fence to get back onto the property (thankfully nice weather) Found a spot on site the following day. The floors in the room turned our feet black (laminate floors), I asked desk for a mop and all she had was a string one, the kids needed to get to bed so I washed the floor with towels and put down bath mats to walk on. Housekeeping washed them the next day. The one mattress was broken, the manager swapped it with another room the next day. (Great for us, not so much for the other guests.) Lights were burnt out but maintenance came to fix it. The breakfast room was clean and food was good for continental breakfast. Most of the staff was friendly and helpful, and addressed our concerns in good time. Kids loved the pool and hot tub. You might consider bringing your own towels for the pool, they don't have many and are often not there. The hotel was in a good location, a short walk to the falls 5-10min, and a bit longer to Clifton Hill - there is a path from Skylon tower that takes 15min or so. Price was decent, you get what you pay for and you need to ask for what you would like improved. It is dated but so are most of the hotels in the area. Linens were clean and no bugs. Use the savings for activities.

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