Description
Facilities: The hotel has 2 lifts and features 118 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A … more
Meals: Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast and full board. At breakfast, guests serve themselves at the generous buffet.
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- Parking
- Parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Fan
- Cash machine
- Fax / Photocopier
- Luggage storage
- Gardens
- Terraces
- In-room babysitting service
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Vending machines
- Wedding service
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- Computer room
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Children’s pool
- Activities
- Tennis court
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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This property has additional information that you can
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Excellent
Based on 1766 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Niagara Falls
Showing 5 featured reviews out of 1766 TripAdvisor reviews
P
pooldrinker
Guelph, Canada
04/01/2025
“A job well done to the staff and management of this property”
I have stayed at this property several times and each time I’m impressed with the level of customer service at check-in and by all staff members. The restaurant is well managed with a nice food well prepared selection and properly cooked when you ask for a soft boiled egg or a soft poached egg that… more
M
Maureen W
30/11/2024
“Comfortable stay with above and beyond kindness from staff”
The room was comfortable, tastefully decorated, and the whole hotel had such a warmth about it. Perfect reflection of Niagara on the Lake. The front desk staff were so friendly and kind and went above and beyond. Our 8 y/o was so sad when we were checking in because he discovered he’d spilled som… more
L
Lorigd
Vancouver, Canada
16/10/2024
“Great Place to Stay in the Niagara Area!”
Booked this hotel on Travelzoo. Great Deal! From check in, dinner in the restaurant and breakfast the next day everything about the hotel was excellent. The service and staff were friendly and helpful. Room was spacious, clean and comfortable. Our dinner and breakfast in the restaurant was de… more
K
kelmar1234
Floyds Knobs, Indiana
03/01/2025
“Good stay but UGH with the Sliding Barn Doors on the Bathrooms!”
Location was good, check in also good. Not many restaurants around, we arrived on a Friday night and had a hard time finding anywhere close to eat but got several helpful suggestions from the front desk. My biggest complaint was the room, specifically the bathroom door. I do not understand why hot… more
J
Jeremy C
Sudbury, United Kingdom
15/10/2024
“A perfect place to stay in order to visit Niagara.”
A good standard of hotel. The rooms were a good size clean and comfortable. Dinner in the restarant was good, and the breakfast was generous. The staff were pleasant and effecient. This is a good hotel to stay whilst visiting Niagara and the surrounding winerys.
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