Glengate Hotel & Suites

“Good spot in Niafara Falls”

Good spot in Niagara Falls at walking distance from the falls free parking available locally the room is quite basic but reasonably clean bathroom with tube and shower breakfast available for free with good variety

“Decent stay ”

Location is fantastic, petrol garage and McDonald’s next door as well as a Tim Hortons not far, easy walk to Niagara Falls. No plug in bath when I arrived but receptionist got one for me when I mentioned so that was no problem. Would like them to be a bit more flexible with check in, arrived a l... more

Location is fantastic, petrol garage and McDonald’s next door as well as a Tim Hortons not far, easy walk to Niagara Falls. No plug in bath when I arrived but receptionist got one for me when I mentioned so that was no problem. Would like them to be a bit more flexible with check in, arrived a little early but they just said no and wouldn’t check if room is ready. Decent enough continental breakfast provided. Tv channels a little difficult to navigate, would be a good if they had a guide saying what channel was on each number. All in all this was a good place to stay and would stay again

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“Almost a 2 star but could be better.”

On first look you wonder why its only a 1 star hotel but once you get settled in you start to see why. Everything has a clean appearance but things are definitely worn out. The bed in my room looked ok until I sat down on it and I thought for sure I was going to get the floor. It wasn't that it w... more

On first look you wonder why its only a 1 star hotel but once you get settled in you start to see why. Everything has a clean appearance but things are definitely worn out. The bed in my room looked ok until I sat down on it and I thought for sure I was going to get the floor. It wasn't that it was soft it was that the mattress and box spring was so worn out on the right side that is compressed all the way down. My room had a balcony which I was grateful for because it gave me a place to smoke. They only provided two towels so I had to let the maid in every day to clean. The TV is some sort of Roku streaming service so you don't get normal channels, which was ok but finding a local news channel was chore. The carpet for the most part was clean but it was wavy in areas and the bathroom had a loose/ broken tile. The shower was very slippery. I was happy to find that I had a microwave in the room along with a mini fridge. I wish they would have invested in a table for the fridge instead of just sitting on the floor. While I was there the power went out twice in one day which wasn't their fault but there was no emergency lighting in the room. Funny thing was when the power went out it trapped people outside of the hotel, I saw them from my balcony and let them in fortunately the keys to the room work in a power outage and there was emergency lighting in the hallway. The area around the hotel feels a little sketchy after dark leaving me a little uncomfortable to go out much after the sun set. I know a lot of reviews mention the parking. The lot in front is small but there is more parking in the rear. The problem is they have a dumpster that makes it a very tight fit to get to the rear lot. I think they need to add better signage and move the dumpster somewhere else. Also I wouldn't feel comfortable going to the rear lot after dark. If you keep your expectations low you won't be disappointed. With a little work this could be a much nicer place, the first they need to do is replace beds I can't imagine mine was the only bad one.

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