Best Western Colonel Butler Inn

“Good value and great staff”

Very good value hotel close to old town. The staff were exceptionally friendly. Very good breakfast foods. The restaurant next door was very good. My only quibble was with the standard sized beds in our room. Really should have been queen sized. We were a party of 3 and the two of us sharing a bed … more

Very good value hotel close to old town. The staff were exceptionally friendly. Very good breakfast foods. The restaurant next door was very good. My only quibble was with the standard sized beds in our room. Really should have been queen sized. We were a party of 3 and the two of us sharing a bed didn’t get good sleep while there. Otherwise this was a perfect location at a good price! Note: there is no elevator so plan accordingly if you have mobility issues.

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“Staff made us feel welcomed!”

The Front Desk staff member, Penny was wonderful. Very professional, super helpful and made you feel welcome throughout our 3 night stay. The breakfast server, Carol was fantastic at making sure the various food items were always stocked and tables cleared. We definitely plan to return.

“Good hotel near historical district”

Older property that has been completely renovated. So has a typical best western or Hampton Inn type feel. Very clean, bathrooms not spacious but very functional and extremely clean and modernized. Has a small breakfast room with typical options for this type of hotel, coffee, cereals, make your… more

Older property that has been completely renovated. So has a typical best western or Hampton Inn type feel. Very clean, bathrooms not spacious but very functional and extremely clean and modernized. Has a small breakfast room with typical options for this type of hotel, coffee, cereals, make your own waffles. Nice porch with tables as well. No pool, or other amenities, if you stay in the summer. if you are looking for a good option close to the main downtown,or to see a theater performance, and spas and other amenities are not important to you this is a very good option. Staff are all very welcoming, accommodating and friendly. I’d stay again next time I’m in town.

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“Great value near Historic Niagara-on-the-Lake”

We recently stayed one night to visit friends for dinner at Treadwell. PROs: Fantastic location 1k walk to most attractions in Niagara-on-the-Lake. Free parking a real perk. Staff very friendly and efficient at check-in. Breakfast had both hot and cold items and was extremely well stocked. Room is… more

We recently stayed one night to visit friends for dinner at Treadwell. PROs: Fantastic location 1k walk to most attractions in Niagara-on-the-Lake. Free parking a real perk. Staff very friendly and efficient at check-in. Breakfast had both hot and cold items and was extremely well stocked. Room is great value. CONs: We had a room with two double beds and the beds were a little on the soft. We asked if we could be upgraded to a room with a King, but there was going to be an extra $50 charge. Disappointed as they were not fully booked. At 6am, an alarm clock went off in the next room and the room was not occupied. We tried reaching the front desk by phone and also by text. Our calls were not answered. The clock stopped after about 15-20 minutes. Walls were also very thin and you could hear voices next door. Would we stay again? Probably not as the beds were soft and the walls paper thin (can hear people through the adjoining room door), however if you have your ear plugs and you are looking for great value, this is a good spot.

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